[INFOGRAPHIC] JoomlArt monthly operation stats

Our JA community has grown further and we would like to share with you some interesting facts and figures about the team and what we do to add value for our users. In the next post we will make a cool animated introduction of our awesome mods who really makes experiencing JoomlArt community a whole different for everybody.

Customers are crucial to any business model, and we understand that customer support plays an extremely important role here. It is difficult to make every individual customer happy. Hence I decided to take this opportunity to give you a tour around the workings of the customer support system today, with a few infographics down below (We know how wording can be puzzling and confusing, visualization is a much better option to stick with), and hopefully give you guys a chance to be in our shoes, even for a few minutes.

Hello folks,

IE7 has been around since 2006. Up to now, roughly 4% market share for IE7 in the browser market worldwide. Most of the giants had dropped support for IE7 like Google, Facebook, Drupal, and Microsoft- its creator encouraged users to auto-update to the latest version of IE.

We have been debating on IE7 Support for a year now and finally decided to say Goodbye to this 6 years old browser due to the followings:

At Joomlart, we’ve continually prided ourselves on turning in our support service to enhance our user experience. Today, we're excited to introduce a brand-new customer service tool: our AI-powered Chatbot. Designed to make customer support faster, smarter, and more efficient, this new AI Chatbot is ready to revolutionize how we connect to you, ensuring you acquire the assistance you want.

Why We Built an AI Chatbot for You

As a tech company, we understand the developing call for instant, dependable customer support. Our AI Chatbot is designed to offer a more suitable client experience.

Here's how our new AI Chatbot will make your interactions with us more convenient:

1. Round-the-clock Assistance

One of the most important uses of our AI Chatbot is that it operates 24/7. We recognize that your wishes don't prevent while enterprise hours do, and now neither does our support. Whether you've got a query at night or early in the morning, the AI Chatbot is usually available. No extra is ready till the following enterprise day, just reach out, and our AI Chatbot will help you anytime

2. Instant Responses for Faster Resolutions

With our AI Chatbot, reaction instances are almost instantaneous. The Chatbot has been skilled in addressing a variety of purchaser inquiries, from answering regular inquiries to troubleshooting primary technical issues. Our AI Chatbot reduces the time you spend looking for solutions by supplying rapid and correct answers.

3. Intelligent Learning for Personalized Interactions

Our AI Chatbot doesn't simply provide standard, typical responses—it learns and adapts to your wishes over time. By integrating with our consumer facts system, our AI Chatbot can customize its responses primarily based totally on your records with us.

4. Seamless Support

Simplicity is the best. Our AI Chatbot has been designed with a smooth and intuitive interface, making it clean to navigate. Our AI Chatbot guarantees an unbroken transition among questions so that you can get assistance at your convenience.

Your Feedback is Key

While our AI Chatbot has been notably tested, we accept as true that real innovation comes from our customers. As you start using this tool, we inspire you to send us your feedback. This will assist us in refining our AI Chatbot and ensure that it's handing over the high-quality provider you deserve.

We intend to make your interactions with Joomlart more convenient, efficient, and customized.

Start speaking to our AI Chatbot nowadays! With the release of this tool, we're excited to look at how it may enhance your experience with Joomlart. 

And I guess you may want a quick answer to the question in the subject. The answer is YES. And we are almost ready for the Beta Launch, and the access is limited to signup users only.

>>>Click here to watch my 15 second pitch<<<

I have been considering making a BIG change on how our customer support works. The idea came to me during my last visit to Stackideas.com - the best Joomla extension provider in the community (at least it is in my book). The support forum just blew me away with the Flattr button located at the bottom of each answer. When I found the answer to my problem, I could “thank” the author with Flattr. This allows them to later exchange this donation for real cash $$$. If you do not how Flattr works, jump over to the Flattr page website to get an insight.

Over the last few weeks, I have spent a lot of my time digging deeper into Flattr. I strongly believe it is the perfect system for our JoomlArt community along with our current private ticket system (using Kayako) and open support system on our forum (running Vbulletin)