JA Insight - problems with the front end editor

supportocms

Hi to all, I have enabled editing from the front end. I set all the permissions; but unfortunately I can modify the modules but not the articles. with the articles, the icon to change the page does not appear. I Use JCE editor. I've already configured it. Do you have any advice on this? Thank you.

Joshua-M

Hello,

Could you please update this thread fields with your site back-end access (user, password) and FTP (host, user, password). These fields are visible for moderators only.

https://cl.ly/3y3R0p24250G

Then we'll be able to check the issue.

Cheers
Joshua

supportocms

Hi joshua, unfortunately the site is in a development environment not accessible from the internet.

saguaros

supportocms

You can try switching default Joomla template on your site -JA Insight to a standard template of Joomla like Protostar and try to edit from frontend again.

If the issue still persists, then the problem comes from Joomla or caused by another extension on your site.

In case that it works, then the issue comes from our template, try to put your site online so we can fix for you.

Regards

supportocms

In the afternoon I will make these attempts and I will let you know.
thank you so much

saguaros

supportocms

Let us know then.

supportocms

Hi, with the Joomla template, i can edit from frontend.
Only whit JA Insight it'is impossibile.
Unfortunately at this stage I can not expose the site externally.
You have some advice about it to give me.
Thank you so much
Domenico

Joshua-M

supportocms
I'm afraid we won't be able to check the issue if your website is not online..

Cheers
Joshua