drarvindc You don't reply to my outburst? I've been screaming at you guys for years. Your stuff doesn't work, you have zip point nothing for tech support. Chat doesn't work... what am I to do besides scream at the top of my lungs. I understand the lower employees not wanting to tell your bosses you can't do your job but it costs us money. Look at our answer on this thread, you say I'm the only one? You have quite a few here and would have more but most likely people are soooooooo frustrated with you guys they don't even bother anymore.
I have been waiting for over two years for JA Directory to work, out of the box, and it doesn't. The drop selections from JA Filter never show up and I need a setting for one simple css and nobody can answer it because you say it's K2... it's not, never has been and it is still something wrong in your k2 Filter component.
Case in point, I haven't even bothered to come here in two weeks because I know I will never have an answer to a direct question and will simply get level tech 1 shuffled off to a link that provides nothing and level one thinks they've done a bang up job. or even worse... told to go to an ancient message board with no answers only sent to worthless 'manual' pages, if you can call them that, with outdated screen shots and missing settings.
Someday you'll get smart, hopefully before you drive all your customers away and go broke, and setup a real development environment, complete with admin access to PAYING clients to see what's up and how things are set.
Here's another case in point... sent in a detail Premium Ticket, complete with two screenshots showing exactly what the problem is, the same problem that this template has had for years and of course I don't get an answer, I get a question...
Hi blcktie4,
I'm not entirely sure of the issue here, could you share the URL and describe the issue in more details?
Did you even bother to open the attachments?
The pull down select does not populate the field and the width of the field is 0... needs to be at least 200px and I simply need to know where to change the css setting.
I'll even attach the images here just because... maybe I'll get lucky and somebody will actually see the issue... doubt it, sure would be nice to have a tech manual that's got content vs fancy.
