ReCaptcha set up but not showing up

lawyerlinguist

Good morning.
I'd ask: I set up Recaptcha, plugin enabled, keys, global configuration Recaptcha enabled...but the Recaptcha doesn't show up in the forms...what can possible cause that?
Thank you.

paulus1031

Is this on a live site?
Do you have a link?

Any errors in the browser console window?

Cheers
Paul

lawyerlinguist

Thanks for replying.
No, still offline.
The thing is, I have another extension, from another provider, which shows a form and Recaptcha does work there...
No errors or anything...it just doesn't show up

saguaros

lawyerlinguist

Hi,

Which form are you trying to show recaptcha with? You can try showing that form with default Joomla template like Protostar and see how it goes.

If it works, then there is issue with JA Lawfirm template. In case that the problem still persists, you need to check the recaptcha settings again.

Regards

lawyerlinguist

Thanks for replying.
Well, recaptcha doesn't show up with other templates either.
I'd like to see recaptcha on all the forms...it's shown only in one where the form is served by another non-JoomlArt extension.
all the settings...checked over and over, it seems ok...

saguaros

lawyerlinguist

If possible, put your site online and share the credentials of your site so we can check for you.

lawyerlinguist

it seems I can't get recaptcha only on some forms...it's displayed on the form for recovering password, but not in the log in form...what am I missing?
Edit: same thing for the login module...is that something I should do for activating recaptcha on a single form?

Thanks

aman204

lawyerlinguist it seems I can't get recaptcha only on some forms...it's displayed on the form for recovering password, but not in the log in form...what am I missing?

As suggested by saguaros, You can please let us know when the site is online and accessible through certain link. Further, You can share the credentials with us in order to troubleshoot and take closer look 🙂

lawyerlinguist

ok. However, it seems that reCaptcha is not supposed to be displayed in forms other than registration, password and username reminder. Can you confirm that?

aman204

lawyerlinguist ok. However, it seems that reCaptcha is not supposed to be displayed in forms other than registration, password and username reminder. Can you confirm that?

I feel that reCaptcha is used to help protect websites from spam and abuse and is primarily used for contact form, registration form which could also extend to registration for extension e.t.c

The specific documentations might be of help to know more and setting up of reCaptcha:
https://docs.joomla.org/J3.x:Google_ReCaptcha
https://support.google.com/recaptcha/?hl=en

pavit

Hi > lawyerlinguist Can you confirm that?

Joomla reCaptcha plugin is a joomla core component and it is showed when set from global configurations in all Joomla contacts forms

If you are using an external contact form you will need to verify that this contact form allows to use Joomla reCaptcha plugin

For example indeed some other forms uses own reCaptcha plugin like RSForms Pro

So if we do not know which specific form are you using we cannot answer at all at your question , that's why we asked to have a look at it before.

lawyerlinguist

Thank you everybody, but the solution is simple: recaptcha is not supposed to be displayed on every single form throughout the site as I thought.

Have a good day everybody, many thanks again.

saguaros

You're welcome!