My JA BUILDER PREMIUM suscription is about to finish. if I buy the JA PRO package will I be able to fully edit my ja builder based websites?
gabriel-castelan Hi Gabriel,
We are extending builder membership for everyone by 3 months this monday 12th March. Yes, you can choose JA Pro to continue editing your builder pages.
Regards
Hello, It seems that my membership has not been extended yet (it ends tomorrow). When will the extension take effect?
gabriel-castelan Your subscription has been extended now.
Thank you.
I can see that the membership is now valid until June 15th.
But, in the editor the subscription appears as "Pro" and not as "Premium" as it used to.
Is it correct?
gabriel-castelan
Hi,
There might be issue with implementation of the new system, the team fixed this issue, pls try to clear browser's cache & cookies and try to login again, it should show PREMIUM with your account now.
Hi Gabriel,
Pls send me your JoomlArt account password to sales@joomlart.com. I will help you check further.
Thank you saguaros and @ja-developer. Now it seems to be ok.
Glad to hear that!
