heather-king You can also enter the script manually in /templates/buildr/tpls/default.php before </body> tag
Also, Some of tips provided here could be of help ๐
Does the script work when Default Joomla Template is assigned ?
If it doesnt still work, Can you add your admin and ftp details in edit fields in order for us to take closer look although I can see the script reference through page source
For reference, You can follow thread post (5 point) procedure.