Site layout wrong with blankoshop and upgrading PHP to v7

HollyYoung

Currently running older PHP (5.6.38). When I try to upgrade to latest version (any 7.0-7.3) of PHP, the site, which uses blankoshop template, gets all out of whack, colors are wrong, layout is wrong, etc. How can I get the latest version of PHP to work properly?

ja-developer

HollyYoung Hi
JB Blankoshop is a commercial template, as your account does not have an active paid subscription you cannot download or ask for support regarding this template.

In case you did purchase and your account does not reflect it, please help to contact our Sales department at sales@joomlart.com to clear things up. Once your membership status is clarified, we will be able to help with your technical issue further.

HollyYoung

It was a while ago, so I'll have to try and dig up the purchase, thanks.

HollyYoung

Ok, we bought the template back in 2013 from JoomlaBamboo. All I have, though, is a PayPal receipt showing payment to payments@joomlabamboo.com. We've been using it ever since then without any issues until this one, so haven't had any reason to even log into the site again until now.

I've emailed sales, thanks.

ja-developer

HollyYoung We answered you via email. Kindly check at your end.

HollyYoung

Ok, I just paid for the one year Pro subscription. Can you verify you see that and help me with this issue now?

Thanks

saguaros

HollyYoung

Kindly share the credentials of your site so I can take a look: https://cl.ly/3y3R0p24250G

HollyYoung

saguaros added, though not super comfortable putting credentials on the web...

HollyYoung

Checking in on this, do you have what you need to help? I setup a new admin account and added the credentials here. saguaros

teitbite

HollyYoung Hi. First of all we need to see this problem live. I've just installed a quickstart of this template on my environment with PHP7 and everything looks to be in order. So please try update template/joomla and all extensions to latest version. Please remember to make a backup before doing so, just in case. Than You can rise PHP version to 7 and show it to us if problems will still be visible.

HollyYoung

Now I'm thinking it might not be related to this template. I'm looking into it more and will let you know if it's something with this template. I've switched templates and the issue persists. Thanks.