Images are not showing after deleted from images folder

mindsetworks

This is my post on old forum
https://www.joomlart.com/forums/topic/images-are-not-showing-after-deleted-from-images-folder/

I added ftp account to our stage site. I need to send you private key so you can connect. How should I do that and do not attach it public.

Thanks.

saguaros

mindsetworks

Could you share FTP password also?

mindsetworks

Hi saguaros,

We dont have password we are connecting with private key. How can I send you the key ?

Thanks.

saguaros

mindsetworks

You can edit Fields on your first post and update info there: https://cl.ly/3y3R0p24250G

Regards

mindsetworks

Key link added to edit fields.

Thanks.

mindsetworks

Hi,

did you have time to connect to our server and check the problem

Thanks.

mindsetworks

Hi,

do you guys have idea what can be the problem, did you have time to login to our server ?

Thanks.

saguaros

mindsetworks
Hi,

It seems that the sftp account points to another site's directory, could you check again?

mindsetworks

saguaros Yes that is the sftp account for our dev enviorment. Site is located /var/www/html

mindsetworks

Hi guys,

did you login to our server ?

Thanks.

mindsetworks

Hi, guys we have updated our subscription for S3 extension. I don`t know if this was the reason for slow response from you side but this is behind us now. Please take a look in our problem and reply what can be done.

Thanks.

saguaros

mindsetworks
Hi,

Here is what I can see when connecting the ftp account: http://prntscr.com/jtyp80

I can't find the directory of your current website.

Kindly check again.

mindsetworks

Hi Sugaros,

like I mention in some of my previous posts you can find our website in /var/www/html
On login you would be in /home/centos please go 2 levels up and than go to /var/www/html

Thanks.

saguaros

mindsetworks
Hi,

I tested on my side in local but it still works normally, I tried to rename the easyblog images folder inside 'images' folder on your site but it seems that the provided FTP account doesn't have permission to edit. Could you grant permission for it?

And tell me the page where the image doesn't show ( I guess it's Blog page--uses EasyBlog content on your site)