Hi, I've recently updated my old Joomla version to the new one 3.9.x. I've also bought the new membership to download the latest version of Gavick MSocial template. (Php 7.x)
After updating, all the tabs in the template page (in the backend) disappeared. The template works in frontend, but I've no option to modify anything in the backend from the old tabs.
Any help would be really appreciated. Attached, you'll see what I'm talking about.

Update:
- I've reinstalled the template 3 times and now it shows. But it deleted my override.css (!!!! why?!?!?) and I had to rewrite it (fortunately I had a backup).
- Some other features are half functioning. The update tab doesn't work (I assume it's due to the Gavick server/system changes).

    cyskye Some other features are half functioning.

    To be precise, Can you elaborate exactly on the relative issues being faced or better yet, Kindly share screenshots marked with annotations of the same

    But it deleted my override.css (!!!! why?!?!?)

    Sorry for such uncertain glitch. Will report about the same to JA Dev. Team so that we can ensure that template be duly tested and verified for J 3.9 although I am unable to replicate any such relative issue in my local install

      Ok...
      BUG1: in the contact form, with the new feature of privacy, field appears but modal window doesn't open. (if you have a temporary solution, please, share it!)
      BUG2: the update tab in the template backend doesn't work
      BUG3: it's not really a bug, but today it could be considered a bug. When you set analytics for the site, there's no option to anonymize. So, in the source code, you can see that there's no anonymization of the analytics. It would be a great thing to consider adding this feature.

      If I find other bugs, I'll write here.

        aman204 changed the title to Template tabs in backend disappeared after J3.9 update/Other concerns.

        cyskye Hi

        1) You may try the suggestion provided here
        2) Can you add your admin details in edit fields in order for us to take closer look.
        For reference, You can follow thread post (5 point) procedure.
        3) As this relates to feature or improvement, You may kindly start a new forum topic and suggest for the same to be taken into consideration 🙂

          Hi,
          1.Doesn't work. I did an override of the default-form.php using the one in protostar and added some CSS override. The problem, I think, is that the page "privacy" is not called.
          2.Cannot add admin details because I'm working local.
          3.I'll open a new thread. Thank you.

            cyskye Hi

            1. Try add this code to css:
            .contact .modal {
display: inline-block !important;
position: relative !important;
}

            if this will not work I will need to see Your site to check it when it will be online, so please ignore it till then.

            1. Template update was moved to JA Extensions Manager, so this option is disabled right now and will be removed soon.

            2. I've answered in Your other thread already.

              Hi, it doesn't work for me.
              As you can see in the attached emails:

              • in "Msocial" default_form.php there's a call to the modal-jform_consentbox but there's no id in the page to be called (I checked the source code of the page - no id that corresponds to "modal-jform_consentbox")

              • in "Protostar" default_form.php the call to the modal-jform_consentbox works thanks to the presence of the <div id="modal-jform_consentbox" > .

              So, for now, I've overridden the Msocial default_form.php with the one taken from Protostar (and added some css).
              I've also tried to take the original default_form.php extracted from the Msocial template zip file (the most recent) but anything changed (I thought maybe in the update process something could have gone wrong).

              Thank you anyway. Hope my experience can help.

                cyskye Hi

                Try and replace this file with the attached and unzip it in the folder path as outlined : /templates/gk_msocial/html/com_contact/contact/default_form.php

                Would suggest to also take backup of your current file before performing aforesaid steps, in case rollback required whilst facing any issues e.t.c

                default-formphp.zip
                2kB
                  7 days later

                  Is there a solution for this? I am missing the tabs as well. Simple things as changing colors and backgrounds is now not available...

                    OldtimerAdmin Hi

                    Please start a new topic/discussion as this parent discussion has been started by another member
                    Thanks for understanding as this would also avoid multiplicity and confusion making seamlessly easier for us to address your individual topic

                    Thereon, You can kindly add site details to take closer look as per thread post (5 point) procedure in new forum post started and we can assist thereon 🙂

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