Hi, I have upgrated publisher pro to new release 3.0.19.
The problem is that after update in the backend of my site, when I try to open the component it gives me the error: Error 524 Ray ID: 480e37abfca55990 • 2018-11-28 16:36:09 UTC
A timeout occurred.
Please i need your help to fix this problem.
Thanks
michael

    mabnet1
    Hi
    Kindly submit site super user login and FTP details in Edit Fields option (first post) for staff.
    So i can have a look on this issue.

    Regards

      mabnet1
      Hi
      It seems something went wrong in the installation and its not completed.
      The databse is not writing on the table and it got stuck.
      I m sharing it to development team to further investigation on it.

      Regards

        Hi,

        I tried to do a manual installation, but seems that the ftp access is not for this site - archive.cybermednews.eu - I can log to ftp and there are not files and folders for that site, I commented "administrator" folder, for test, and the site admin is still loading.
        Please let me know if something was changed with FTP access.

        Kind Regards,
        Alin

        ok, I will let you have a new FTP access, just let me the time to ask for it to my IT guys. I will replay as soon I have the details.
        Michael

          mabnet1
          Hi
          KIndly let us know with a reply once you have FTP details.

          Regards

            Hi, I have inserted the new FTP details in field option

            Hi,

            Please test now, I added some changes in "/administrator/components/com_publisher/helpers/amcharts/daily_chart.php" file and all changes will be added in the next Publisher version.

            Kind Regards,
            Alin

            Thanks a lot to you Alin, everything is working again, and this makes me very happy.
            Now I have another question, I have purchased Ultimate Developer witch includes
            iJoomla iSEO, I have tried to install it on cybermed.eu making a backup before like i usually do before installing new components. The installation went ok, but when I started to use the component to make some seo work, it started to change all my articles loosing the images and text configurations. So I had to restore my backup. Now for shure i am not a SEO expertise, and thats why i was lookig for some components to resolve the problem.
            Since archive.cybermed.eu is a static website and there will be no more new articles inserted, the question is if you can install the component for me and set it up so to optimize the site for seo. Please let me also know if there is an extra fee to pay, and if this is possible also for my other sites.

            thanks
            Michael

              mabnet1
              Hi
              Kindly open a new thread for iSEO issue as its a different topic.
              Install it on a test domain and share the information with us. We will check the problem on the test and to see the issue.

              Regards

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