I was put the url in fields of this post. Please hit in Privacy Note *
and you will see the issue

ribo i saw that the problem with not working modal pop up window comes with joomla 3.9.1 . With joomla 3.9.0 modal pop up window works

Thanks for letting us know precisely about the Joomla version with which the specific issue is seen which would assist in narrowing down the relative issue. As apparently seen, The issue persists due to ID attribute for modal link which isnt coming henceforth, the specific CSS rule-set isnt applying as also seen here

Can you also add your admin and ftp details in edit fields in order for us to take closer look.
For reference, You can follow thread post (5 point) procedure.

  • ribo replied to this.

      Ok i was put the credentials that you need. Thank you.aman204

          ribo Kindly review as your ftp details added in edit fields arent working so as to take closer look

          • ribo replied to this.

              I tested again, they are correct. You can use require explicit ftp over tls and logon type normal aman204

                ok, in user name i removed @.... . Maybe this confused you

                  ribo Have tried with varied option for encryption however, Unable to access though. Ref: Screenshot of error being shown

                  • ribo replied to this.

                      ribo Had been able to access ftp. You may check now

                      Kindly ensure to clear your browser cache if changes dont reflect

                        When i checked it show 500 error in contact. Even i cleared browser cache and joomla cache nothing happened. After i assigned contact to protostar and 500 error gone. I unassigned the contact page but only contact page it shows with protostar template even i clear browser cache

                        Now it gives 500 error again

                          ribo Kindly check now. Having reviewed, The contact form is showing fine

                          • ribo replied to this.

                              Now it s not have 500 error but the pop up window must be smaller and at center because now as it is a part of privacy policy content is not show well. Also when you close the pop up window and you try to open it again it s not open and you must refresh the page to open the pop up window. We havent as before the pop up like this. aman204

                                Also the privacy policy content is not scroll down. Generally everything is freeze when you close the pop up window

                                  ribo Have reported the relative issue of modal popup not opening as envisaged with JA Dev. Team and will revert back as we get an update on the same.

                                  Please be patient till then

                                  • ribo replied to this.

                                      ribo Hi ,

                                      You may download and update to latest version 3.26 as JA Dev. Team has been able to expeditiously resolve the relative bug reported with the latest version release

                                      Would suggest to take backup of your site before performing aforesaid steps, in case rollback required whilst facing any issues e.t.c

                                      Upgrade Method:
                                      You can install new version directly over this version. Uninstallation is not required.

                                      • ribo replied to this.

                                          There are two issues in this. "Send a copy to yourself"
                                          and "Privacy Note " are before Message . And the pop up window is not at center and the content of privacy policy is not appear well. Please check my contact form aman204

                                              ribo Hi. Please ad this to css:

                                              .modal-body {
    overflow-y: hidden !important;
    padding: 0 !important;
}
                                              • ribo replied to this.

                                                  Thank you very much. Now it works. The same issue has every gavick and joomlart template. Is there any quick fix or must i wait for the update of templates? teitbite

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