Shape5 html5 player doesn't show up

viktoria2

Hello there,
I have a problem with the html5 player. I tried to get it run but there only is a white site under the position, where the plugin should appear. It seems to be a jquery problem, I have installed jquery easy and tried some changes there, also deactivated it but nothing worked. Do you have any suggestions?
thanks, Orti

aman204

viktoria2 Hi

Can you add your admin details in edit fields in order for us to take closer look.

For reference, You can follow thread post (5 point) procedure.

Also, Does the specific extension render when assigning default joomla template ?

viktoria2

Thank you. I just added the admin details. I also tried the protostar template but same problem.

aman204

viktoria2 To be precise, Kindly confirm the article ID which is assigned for the specific site link as mentioned in edit fields

viktoria2

aman204
the direct link to the demo in frontend is
https://www.praxis-zaehne.de/home1
in backend, you find the article where the plugin is in use under ID58. Hope I understand you right.

teitbite

viktoria2 Hi. I cannot see any code used to show a vide. Can You please tell me the name of the module this code for the video is used and paste it here for test?

viktoria2

Sorry for that, the code is in bracklets in the article. I have another test, there the code is in an module but only the code is shown.
https://www.praxis-zaehne.de/impressum/demo-page
When I use the function prepare content it is the same, nothing shows up and the rest of the site under the module is blank white.
You can find the module wirth the ID272, it is called image video.

teitbite

viktoria2 Hi. I'm afraid I was not able to force it work. Even with default joomla template there is no way, so I've start digging and looka like this plugin is outdated. I will report that to our developers, but I'm afraid it may take some time to make it work again. So I would suggest replacing it with a different player as for example AllVideoPlayer. Sorry.

viktoria2

Thank you for your work and help.
I thought of a jquery conflict but even with every setting I didn't get it work.
So it is, I will have a look for another plugin.
Thanks a lot, orti

teitbite

viktoria2 Hi. Sorry I couldn't help more. Closing this thread now.