Site appears twice

jsmcpro

Hi,
the site looks not so good, because it´s twice when you scroll to the end you see it is two time the same content
Think this is something with the template or module with the downloaded package.
Can you please have a look on it.

Thanks and regards
Jochen

pavit

Hi jsmcpro

Could you please add other then your website url also a super user account to access it and debug this weird error ?

Take a look HERE Point-5 to see how to keep your info Private

jsmcpro

Done pavit

aman204

jsmcpro Kindly re-check again as your admin and ftp details arent to be seen in edit fields in order for us to take closer look.

For reference, You can follow thread post (5 point) procedure.

jsmcpro

aman204
now the info is there, think it was not saved at first time.

aman204

jsmcpro As suggested, Can you also add your ftp details in edit fields in order to take closer look

jsmcpro

aman204 sorry don´t read this information... now all should be there. Thanks for your help!! ;-)

teitbite

jsmcpro Hi. Can You please tell me where I can see the doubled content? I'm watching Your site but I do not see any similar parts of text or images anywhere. Please tell me the url and maybe a screenshot of where to look?

aman204

jsmcpro You may check now. Kindly ensure to clear your browser cache if changes dont reflect

The relative issue is appearing due to isolated file created by you not playing right i.e./templates/ja_healthcare/local/tpls/default-full.php which I have renamed henceforth disabling it and the layout appears fine as envisaged

jsmcpro

aman204

hi,
sorry, after deleting browser cache for me it looks the same like before, see attached.

saguaros

jsmcpro

A 3rd party system plugin on your site called 'Google Analytics Pro' caused this issue. I disabled it and your site displays fine now.

jsmcpro

saguaros
Hello,
thanks - yes now it works fine!
But how can I use the plugin that it work right? Think there must be a conflict and it should be possible to solve it when both is active?
However thanks a lot for all your help!
Regards
Jochen

teitbite

jsmcpro hi. Actually this plugin is used to include extra code to Your site, but it's doing it in wrong place which is causing this issue. I think safer will be to generate this code on https://analytics.google.com/analytics/web/ website from Your details and add it via template's custom script field. It's less invasive.