Hi!

The OpenTable module doesn't open in a popup as we see on the demo page, it redirects to my page on OpenTable site. Any idea why does that happening?

Does it work with any template or just Shape5 templates?

Thank you!

    roberto-santos
    Hi
    The module will work with any template.
    Kindly check the module with default Joomla template like Prototar to see the difference.
    Maybe the template you are using has some conflict with module.

    Regards

        Ninja Thanks for your reply.

        I tried Protostar and one of your templates, Forte, and the issue still there. Also disabled many plugins and nothing worked as well.

        I'm using Joomla! 3.9.1.

            roberto-santos
            Hi
            Kindly Edit fields in the first post and submit site super user login details.
            SO i can debug the issue on your site.

            Regards

                roberto-santos
                Do you have any cache settings on your site? I tried to create a new test menu item in the main menu and assign Protostar template + open table module there but it always keeps the default Joomla template on your site.

                I cleared joomla cache also.

                I guess issue comes when you load this module with Regular Labs - Modules Anywhere plugin, pls try to assign this open table module to a normal module position of template and see how it goes.

                    saguaros
                    I have all cache settings disabled. I also disabled all RegularLabs plugins and tested OpenTable module with Protostar template assigned to a normal module position. Nothing worked. Also tried on Chrome, Edge and Firefox, and even tested the module in a different site - the issue is the same.

                        roberto-santos Having replicated the same on local install, Popup doesnt appear due to JS function not working as envisaged however the same works fine on demo site

                        Have reported this with JA Dev. Team and will revert back as we get an update on the same

                        Thanks for your patience

                          14 days later

                          Hi.

                          The popup options depend on your OpenTable Account Setting.

                          You could try to change the Restaurant ID to 57592
                          And check the button again.

                          2 months later

                          The module started to work when I updated Joomla to 3.9.3. Not sure if it was a coincidence.

                          Now, I see that, apparently, I can't have multiple instances of the module. We have multiple venues, and we need to have a module for each one of them (different IDs). Any idea how can we make this work?

                          Thank you,

                          Roberto

                          6 days later

                          Please, disregard my last comment. The module works fine with multiple locations. When I tested with the second and third location, the module didn't work, and I assumed that would be an issue, but the module worked well with all other locations we have, just two of them are not working. On those two locations, when I click "Find a Table", the link takes me to OpenTable site (location is right) instead to open the modal.

                          Any idea why that would be happening? OpenTable configuration maybe?

                            Please try again.

                            It doesn't work on the following locations:

                            /seaport/reservations
                            /coolsprings-franklin/reservations

                            Thank you!

                              roberto-santos

                              As our dev suggested above, the popup options depend on your OpenTable account settings.

                              You could try to change the Restaurant ID to 57592 in the module 'OpenTable Widget | Boston-Seaport' to see that the popup works fine.

                                18 days later

                                Hi! Sorry bother again, but I just noticed that the module is not being responsive the way it is on the demo.

                                Can you guys help?

                                  roberto-santos
                                  Could you share screenshot highlighting the issue? And the URL of demo you wish to have it looks the same, I will check for you.

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