Support Central

7of9 Hi. Please try to add this to css:

@media (max-width: 767px)
.off-canvas #off-canvas-nav .t3-megamenu .mega-nav > li a,
.off-canvas #off-canvas-nav .t3-megamenu .dropdown-menu .mega-nav > li a {
    touch-action: manipulation;
}
}

7of9 Hi. I'm not sure if it's possible from styling point of view to disable that. I've just checked one unrelated site and it works same way. Anyway please try with this addon:

.off-canvas #off-canvas-nav .t3-mainnav .nav-collapse {
overflow-scrolling: touch;
}

7of9 Hi. I have a small idea to disable links when page is being scrolled, which should allow to scroll while having a finger on a links. Try use this script:

var disable_click_flag = false;

$(window).scroll(function() {
    disable_click_flag = true;

    clearTimeout($.data(this, 'scrollTimer'));

    $.data(this, 'scrollTimer', setTimeout(function() {
        disable_click_flag = false;
    }, 250));
});

$("body").on("click", "a", function(e) {
    if( disable_click_flag ){
        e.preventDefault();
    }
});

but for the bad link I'm not sure how is it even possible. Please try delete the script I gave You before, maybe this is the thing breaking it.

7of9 Hi. In template's configuration You will find a place for custom script. Any field should do, but please remember to use:

<script></script>

around it.

7of9 Hi. Script is showing an error in console.

(index):84 Uncaught TypeError: Cannot read property 'on' of null

lets try to change it a little:

var disable_click_flag = false;

$(window).scroll(function() {
    disable_click_flag = true;

    clearTimeout($.data(this, 'scrollTimer'));

    $.data(this, 'scrollTimer', setTimeout(function() {
        disable_click_flag = false;
    }, 250));
});

$('body a').click(function(e){
    if( disable_click_flag ){
        e.preventDefault();
    }
});

7of9 HI. I've adjusted the code, but I'm afraid this will not work as well. I honestly do not know how to fix this particular issue since Your site is acting odd in this way. So I've checked a clean installation of JA Hawkstore and there is no such issue. So I'm guessing the problem may be because of modifications or becasue of one of 3rd party extensions. Can You please tell me which extensions been installed since launch so I will try disable them one by one till I find the one responsible.

7of9 Hi. I've been checking on my copy, not a demo, so thanks for showing me that. Unfortunately there is no code which can cause such action, due to that I have no idea how to solve it currently. I've tried couple of idea and the last one with the script blocking links while scrolling was quite promising, but failed as well since click starts before scrolling.

I will ask developers for help here, hopefully they've came across such thing before and will know what to do.

7of9

I'm working on this issue, will get back to you asap.

saguaros
Hi,

Updated this file on your site: /templates/ja_hawkstore/js/script.js

Kindly check it now.

7of9
Hi,

Thanks for the video, did you have customization on the off-canvas menu? as I can't replicate the same issue on our demo site.

7of9 Hi. Och yes, so sorry. I thought if my code wasn't working it will be removed. Should have mentioned that. Great Saguaros has been able to fix this problem. Is everything ok now or do You want us to look into something else still?