Issue with FontAwesome icons

ee61ny

Hello, fontawesome icons are not displayed, eg in search or in cart. On the other hans I get the following warning
JFile: :read: Unable to open file: /usr/home/thehempcity/www/j3/templates/gk_stora/css/fonts/FontAwesome/FontAwesome.css

whereas /fonts folder is not located under /css folder.
On another site in a different server, I have installed quickstart package of Stora (site with issue does not come from quickstart package) and awesome fonts icons are displated normally, both using php 7.1 .
Thanks in advance

pavit

Hi@ee61ny#61889

We cannot answer to your questions without a link to your website so we can see which files it is loading

ee61ny

Hi pavit
Hello and thanks for your answer, is there a way to send you credentials privately, so you can see some other issues I have with template as well ?
The problem is with all fontawesome icons used, eg in search, virtuemart cart, you can check it in test site https://www.thehempcity.gr/j3/en/
Thanks in advance

aman204

ee61ny Hi

Can you also add your admin details in edit fields in order for us to take closer look as I can see fontawesome file reference not there in page source due to which specific font-family isnt loading

For reference, You can follow thread post (5 point) procedure.

ee61ny

Hello, I have added admin details. I still cannot figure out whats wrong, but all icons are missing, which is essential, especially for cart. Also, when I am trying to remove a product from the cart, in notice field, apart from product removed notice, I get the following Warning

    JFile: :read: Unable to open file: /usr/home/thehempcity/www/j3/templates/gk_stora/css/fonts/FontAwesome/FontAwesome.css

,whereas /fonts are not under /css .
Thanks in advance

ee61ny

ee61ny JFile: :read: Unable to open file: /templates/gk_stora/css/fonts/FontAwesome/FontAwesome.cssif("undefined"!==typeof hljs)hljs.ha();else if("undefined"===typeof hljsLoading){hljsLoading=1;var a=document.getElementsByTagName("head")[0],e=document.createElement("link");e.type="text/css";e.rel="stylesheet";e.href="//cdnjs.cloudflare.com/ajax/libs/highlight.js/9.7.0/styles/default.min.css";a.appendChild(e);e=document.createElement("script");e.type="text/javascript";e.onload=function(){var d={},f=0;hljs.hb=function(b){b.removeAttribute("data-hljs");var c=b.innerHTML;c in d?b.innerHTML=d[c]🙁7<++f&&(d={},f=0),hljs.highlightBlock(b.firstChild),d[c]=b.innerHTML)};hljs.ha=function(){for(var b=document.querySelectorAll("pre[data-hljs]"),c=b.length;0<c😉hljs.hb(b.item(--c))};hljs._ha()};e.async=!0;e.src="//cdnjs.cloudflare.com/ajax/libs/highlight.js/9.7.0/highlight.min.js";a.appendChild(e)}

aman204

ee61ny Kindly check now. Had to add CSS file reference path with another PHP snippet as the current one was returning invalid

Kindly ensure to clear your browser cache if changes dont reflect.

ee61ny

Hello and thanks for your help, it worked just fine, but a few minutes ago, I had to make site "live" , so I transferred all files to main /www directory. Since then , icons are missing again, can u please fix that (I have updated credentials), you have to remove /j3 from CSS file reference path. It is really essential to be done, since it;s now a "live" site.
Thanks in advance

aman204

ee61ny Since then , icons are missing again, can u please fix that (I have updated credentials)

You may kindly check now.

Kindly ensure to clear your browser cache if changes dont reflect.

ee61ny

Hello, can you please tell me how to alter CSS file reference path, in order icons to be diplayed normally ?
Thanks in advance

j-w-mayo

I am having the same problem with Stora. What CSS file reference and PHP changes are needed to correct this problem?

Thanks in advance.

saguaros

j-w-mayo

You can create a new discussion and share the credentials of your site + tell me the page where I can see the same issue, I will check for you.

ee61ny

Hello, I updated Stora template in latest version and I have the same problem with fontawesome missing, like search button, arrows, refresh, delete buttons etc. Can u also write down wha it needs to be done, because it seems that it happens with every template update.
Thanks in advance

saguaros

ee61ny Does it happen in the same website that you provided in this topic?

Kindly share the details of where I can replicate this issue so I can check for you.

ee61ny

Hello, yes, it's the same one, I have already provided credentials.
Thanks in advance

saguaros

ee61ny Could you tell me on which page I can see the issue? as I access some pages on your page but no error there.

ee61ny

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saguaros

Could you backup your site and install latest version of template first?

ee61ny

Hi, I have already installed latest Stora v2.2.1 version, this is when I have this error. Could u please resolve this asap, cauz important buttons (icons) of cart like delete, refresh cart, update quantities have vanished. Same thing with search icon on all pages ?
Thanks in advance

saguaros

ee61ny Let me check and will get back to you.