JA K2 filter and 1062 Duplicate entry

theAnt

Hello
just installed and configured the JA K2 filter on a Joomla 3.9.1 site with K2 2.9.0.
In administration updating indexing I get this error:

1062 Duplicate entry '13-0-xfield-Antonio Barile (n. 1948) pittore: fisarmonica, Nicol' for key 'asset_idx'

Please, let me know how to fix it.
Regards

aman204

theAnt Hi
Can you share your active membership details as JA K2 filter is a premium product and requires active JoomlArt's subscription to get support or updates.

Can you also please provide screenshot of similar area alike as posted here for reference

Obviously, You can show your details so as to validate and enabling us to move the specific thread under appropriate forum category and thereon, providing support 🙂

saguaros

theAnt

Hi,

Could you edit Fields in your first post and share the credentials of your site so I can check?

theAnt

saguaros Please, how can I send you the access?

aman204

theAnt Please, how can I send you the access?

Thanks for sharing the screenshot of membership entitlements. You may kindly add your site credentials in edit fields in order for us to take closer look.

For reference, You can follow thread post (5 point) procedure.

theAnt

aman204
Done, thanks.

saguaros

theAnt
Could you share the FTP account also?

theAnt

saguaros Sorry, it's a localhost server, I'm testing it before to go live on a real server.