Articles opening in blank page in publisher pro issue

mabnet1

Hi, I have a problem in showing up the articles in a issue. Issue: COURSES & CONFERENCES Zone: COURSES & CONFERENCES
On the page https://www.cybermednews.eu/index.php/it/courses-conferences1-3 of my site, I can see all the articles published, but when i try to open an article it gives me a blanc page.

thanks for your help.
Michael

teitbite

mabnet1 Hi. Please rise error showing level to development in global joomla configuration or in php.ini file. This should reveal a fatal error happening on this pages, so it will be possible to track the issue.

mabnet1

Sorry, but I don't understand what you need. I have never worked around in the joomla configuration or in php.ini file. I am newbie in this and I don't want to mess up the site. By the way this site is a live web site. Can you please use the access credentials I have set up for you in backend and FTP to solve the problem? And sorry for my english since I am italian.

Thanks Michael

Ninja

mabnet1
Hi
I noticed what you mean by page blank, allow me for some time to check it and we will update you soon on it for fixing the problem.
Kindly do not change the site credentials.

Regards

alindinca

Hi Michael,

I made a custom change in this file - "/components/com_publisher/views/issues/view.html.php" line 1062
When you open the article and the active menu item is a menu item publisher category, the article content is not visible. None of article from Publisher Menu items is not visible in front-end, is there a restriction for this?

Kind Regards,
Alin

mabnet1

Hi, no restriction by our side, by the way all Related Articles disappeared from article content.

alindinca

Hi,

I set from Publisher - Settings - Mini Articles this option - "Show Related Articles" and I can see in article page the related articles for this.

Kind Regards,
Alin

mabnet1

Thanks Alin, there is still an error in this page: https://www.cybermednews.eu/index.php/it/courses-conferences1-3
When i try to click on the read more link it still gives me a blanc page.

Thanks for your help.
Michael

teitbite

mabnet1 Hi. Can You please tell me exactly which read more button? I've tried couple of them and I see no problem mentioned.

mabnet1

https://www.cybermednews.eu/index.php/it/european-congress-publisher/68737-dementia-and-dementia-care
https://www.cybermednews.eu/index.php/it/international-congress-publisher/68721-why-medication-is-usually-contraindicated-in-the-treatment-of-panic-what-is-90-effective
https://www.cybermednews.eu/index.php/it/international-congress-publisher/68713-general-surgery-update
https://www.cybermednews.eu/index.php/it/european-congress-publisher/68660-convegno-dell-onb-vaccinare-in-sicurezza

teitbite

mabnet1 Hi. OK, I was expecting a total blank page 🙂 Sorry for the missunderstanding. Issue looks to be connected to the fact that all of them are opening on frontpage. Please make sure You have a landing page created for those articles. A landing page is a new menu item of a category type for the articles which are having this problem. Please try it and let me know if it makes a difference.

mabnet1

Hi, landing pages for those articles in there categories ware all done, I have now just made also a landing page for the upper category, but still gives a blanc page.
The strange thing is that the linked article titles work fine but the read more links give a blanc page.

alindinca

Hi,

Please check now, I made custom changes in the same file - "/components/com_publisher/views/issues/view.html.php" - line 2409.

Kind Regards,
Alin

mabnet1

Thanks a lot Alin, now it works. Great job and thanks again.

Michael