How do I update the theme if I lost my account info?
How do I know what the current version of my theme is?
I am using Shape5 BigPictureVersion: 2.0
Where can I get the requirements for the newer version?

    mikepritchard23 Hi. If You remember You login to account or an email associated with Your old account we will help You to get it back.

      4 days later

      okay so I found that there is an update available. Shape5 BigPictureVersion: 2.0.1

      I don't have the old login info so will have to repurchase the theme if we stay with it. But the problems I am seeing don't make sense.

      I updated the plugins and the top slider disappeared: http://ministrytraininginternational.org/
      (I will have to restore back to the previous version though so by the time you see this it might be back)

      The server is set for Php 7.0.33 but htaccess is set for php 5.4.45.
      If I comment that out to let the server status of php 7.0.33 prevail I get s series of errors that include these extensions:
      s5flex_menu
      s5-accordion-menu
      s5_bigpicture
      the-events-calendar

      I can't find a s5_bigpicture plugin and am assuming that it the theme.
      The other s5 plugins have all been updated as has the-events-calendar

      So if I update from Shape5 BigPictureVersion: 2.0 to Shape5 BigPictureVersion: 2.0.1 will all these problems go away?
      Not sure we want to spend the $120 to update if that won't fix the problems?
      Thanks.

        Hi mikepritchard23
        I have tested on our demo and the Shape5 BigPicture V2.0.1 still works fine with all the plugin.
        In your case, before update the theme, you can send me username & password of your site for further checking.
        Regards,

            dominic

            Thanks, got it added now. Thanks for your help, let me know what you find.
            The site is fully restored to before any of the updates.
            Thanks much

                5 days later
                7 days later

                Hi,
                I have checked your site and updated the s5 image and content fader plugin and your site still working fine.
                You can check your site now.

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