djslue Please see that at this juncture, We are unable to see any video on the page with the site link provided. Ref: Screenshot asking for creditionals in order to view the respective page and you have informed to not provide the site credentials which makes it merely impossible to assist further with the relative query as it would be required to see the specific widget in order to debug or troubleshoot and assist precisely
Your cooperation in this regards will be appreciated in order to assist in time bound and accurate manner
Also, As apparently seen, The "Add item" can be seen from "edit page" which doesnt reflect on page until some content block is added to the same