Off canvas - italian template

Evyenia

Hi,

I have had this problem in the past (with the utaffi template) but unfortunately cannot find my old ticket... sorry in advance for that!

I have enabled offcanvas for mobile devices. The icon shows up but when i press it (on mobile devices) it opens up blank with no menu links showing.

Thanks in advance
Evyenia

aman204

Evyenia Hi

Kindly review as your admin details added in edit fields arent working so as to take closer look

Also, Can you add your ftp details in edit fields in order for us to take closer look.

Ninja

Evyenia
Hi
Can you check your site and have a look again : http://prntscr.com/mmhxtv
I can see the menu items showing in small devices.

Regards

Evyenia

aman204
My apologies. The admin fields have been corrected.

Thanks in advance
Evyenia

Evyenia

Hi,

No unfortunately when testing on a phone it doesn't show up. If I test it on small devices from a computer it does show up, but from an actual mobile phone it doesn't.

Thanks
Evyenia

Ninja

Evyenia
Hi
Kindly take backup of site and update buildr template to latest version https://www.joomlart.com/member/downloads/joomlabamboo/joomla-templates/jb-buildr
Your site has JB Buildr template.
here is latest version of KB Italian https://www.joomlart.com/member/downloads/joomlabamboo/joomla-templates/jb-italian

Evyenia

Ninja

Good morning,

I updated the site and installed the latest version of the template. Unfortunately this only resulted in the design of the site reverting back to that of the original template. The menu still had the same problem on mobile devices. Therefore I reverted back to the site prior the update.

If there something else I can do? It was my assumption that I had a wrong setting in the template and that is why the menu doesn't show. Is there a way I can access my old ticket to see how we previously fixed this issue?

Kind regards,
Evyenia

Evyenia

Hi I have resolved the issue.

As soon as I turned off mobile detect everything was fine.

Thanks
Evyenia