Trying to set up an event with a radio field that changes the price of registration. I have it set the configuration to display the price but it seems to show the price randomly at the top of the event registration form? Mostly it does not show at all?
Any ideas what the issue is?
card1concepts
Hi,
It looks like the AdminTool on your site blocks access from my place, kindly add exception for these IPs: 113.190.254.239 / 118.70.176.221
card1concepts Did you ever resolve this? I have this issue when I add different field options to an event - the price at the top of the registration form does not show when I add certain fee-based fields.
I have a checkbox that deducts $75 from a $100 event - it works when I check the box and the displayed price at the top of the form changes.
I have a drop-down with two options, one adds $40 to the registration - that works, too.
But then I have a multi-checkbox field where the user can check as many of the options as they want, each adding $500 to the registration. I also have a drop-down that allows the user to choose one of 18 options. When either of those fields are enabled, the price at the top disappears on the form, so the user can't see the effect of the options they've chosen.
Can you test to see if this is what might have been causing the problem on your website?
I've seen this on other sites I manage, but I just tested and realized that this seems to be an issue. (DT Register 4.0.9) - it might be the same underlying issue you're experiencing.
@saguaros - have you seen this?
Thank you,
Ernie
ernienet Actually no, I started a support ticket and @saguaros asked me to unblock an IP range to take a look and I got side tracked with other projects and never followed through.
I would open a support ticket, so far that has been the most productive way to get things done and very helpful with all the recent bugs.
Hi,
card1concepts : Let me know if you still need help on this.
ernienet : you can create a new ticket and share me the credentials, I will check for you.
Regards
