Problem reCaptcha in a Form

cooburn

Hi guys,
i have a problem with reCaptcha in my contact form. I've tried to see something in this forum but i don't find what i search.

In my form made by JABuilder, my captcha is loaded but when i submit contact's email i will see Captcha's error identify. I've see something about php configuration, but recaptcha works perfectly in joomla's form default. I've problems only with JABuilder's Form.
What i can do for resolve this problem?

Thanks a lot for your answers.

aman204

cooburn Hi

Can you add your admin details coupled with direct site link where contact form is enabled and ftp details in edit fields in order for us to take closer look

For reference, You can follow thread post (5 point) procedure.

cooburn

I update form's informations, I can't add my ftp contents. So when i'm reading the forum i see there are some problems with the PHP configuration, other directly htaccess.
Thanks a lot for the support.

aman204

cooburn So when i'm reading the forum i see there are some problems with the PHP configuration, other directly htaccess.

Kindly confirm if you have been able to resolve the relative issue whilst trying troubleshooting measures or need further assistance however Please note that ftp details will be needed along with admin details in order to troubleshoot closely for the relative topic

Also, You may kindly share the forum topics in reference from where following steps related to troubleshooting have been mentioned

aman204

cooburn To troubleshoot, Try change the PHP version to Php 7x stable version. The php version can be changed through cPanel itself

cooburn

No i don't resolve the problems, but i share the infomations (FTP and admin details) required. Thanks a lot for all the support, i'm waiting some news.

cooburn

I change my Php version and all works! Thanks a lot for the support!