Menu-items not clickable

jan007

I have a problem with JA Mono. The lvl 1 menu-items are not clickable if the item has submenu-items. (If AJAX is disabled in template configuration)

However it is possible to open in a new window.. (see image bolow)

saguaros

jan007
Hi,

Not sure which type of menu item you're setting for this menu item, could you share the admin account?

jan007

I have added the user details in the fields on top of this post.

teitbite

jan007 Hi. Can You please disable access restriction? I'm afraid I see "Access denied" message when I try to see check Your site.

But just in case please check if those parent menu items are not set as a type separator or header. Those are menu item types which are not linkable by default.

jan007

Hi Teitbite,

I've no problems logging into the CMS (/administrator) with the (super)user details I mentioned.
The menu-items type are "Categoryblog".

saguaros

jan007
Hi,

It seems to be a bug of menu in off-canvas, I've reported to the team also for fixing this.

Regards

saguaros

jan007

Updated:

It seems that it needs to load ajax for the template style which is assigned to that Category Blog page. I just assigned this menu item page to style called ' ja_mono - Ajax - Orange Color (3)' and it's working now.

Kindly check.

jan007

Yes it works. You enabled AJAX. But I like it to work without it.

AJAX is conflicting with my contactform (RS Forms) and also with my slideshow on another domain using the same template (accountant.0408429181.nl).

So it still does not work on pages where AJAX is disabled.

saguaros

jan007
Hi,

Could you share the page that has issue when enable Ajax? I will check for you.

Regards

jan007

Solyscreen: https://solyscreen.0408429181.nl/contact
The form does not work correct.

This also occurs when I create an internal link in a button in an article to the form, but thats a different issue I suppose. If I create a button with href "/contact" instead of "contact" the button disappears. If I use "contact" the same error appears: https://solyscreen.0408429181.nl/overkappingen/lamellen-daken

Stetler: https://accountant.0408429181.nl/
The slide slideshow is blank when I navigite away form the homepage and return to the home page, if AJAX is enabled.

jan007

The Ajax feature is causing the site to behave strangely.. It conflicts with RS Forms and eg DJ Image slider.
And internal linking to the contact form is creating errors in the form. But thats not all.

If "Show submenu-items" is turned off in the main menu module. The menu behaves incorrect.

For now I turned off AJAX on the complete site. This in combination of turning off "Show submenu-items" in the main menu module is the best option for me now. There are no conflicts with external software and the menu is working fine.

saguaros

jan007
Could you share the FTP account of your site also?

jan007

FTP account is added in the fields on top of this post.

saguaros

jan007
Hi,

I tried to assign the template style of JA Mono with Ajax enabled to 'Contact' menu item page but the form still works fine, could you clarify the steps to replicate issue?

jan007

Go to: https://solyscreen.0408429181.nl/overkappingen/lamellen-daken

Press the orange contact button or the link "contactformulier" in the text just above the orange button.

Note that the logo's of the brands are not showing correct. See image below:

Ninja

jan007
Hi
I opened this URL : https://solyscreen.0408429181.nl/overkappingen/lamellen-daken
Output : http://prntscr.com/n6c1wk
Once i click on the Contact button it will redirected me to contact page : https://solyscreen.0408429181.nl/contact
Output : http://prntscr.com/n6c2b4
The client logo are showing fine on both the pages.

jan007

Did you change the template to AJAX?

Ninja

jan007
Hi
I have not changed or enable anything on site. Basically the ajaz option is defined to use on project pages, so you will stay on the same page and only the mainbody content will change. You can turn off it on other pages.