Support Central

Hi!

We are building a site with DT Register for our client.

Our client offers Mollie as the only payment option.
We have configured Mollie in DT Register. The Mollie partner ID and test-API are present.

In the Mollie account there are several payment options configured. I have made a screenshot of the Mollie payment preview screen of our client (see Image1). This is what a website visitor should get when proceeding to the final checkout page.

However, in step 2 of the checkout process (where you have to select the payment option and fill out the billing address) something odd happens. Once I select Mollie (as the only present option), DT Register instantly shows a mandatory selection field with all Dutch banks (see Image2). This is in fact the list of banks that belongs to the iDEAL option, wich is one of the configured options (next to 5 others) in Mollie.

When proceeding to checkout I am redirected to the selected bank payment page. This is not what should happen.

Can you please help me solve this issue?

Kindest regards,
Maurice

Hi Saguaros,

Thanks for your answer.
Please share the expected release date with us? As you can see we are in the middle of the development process and I have to respect deadlines with our client.

Maurice

Hi Saguaros,

Almost 2 weeks have passed since. Any news on this topic?
We are wrapping the website project up and have to proceed to the testing phase. This would of course include testing Mollie.

Regards,
Maurice

saguaros Another week has passed since our last conversation. My client's patience is now almost gone unfortunately... When is the Mollie payment working?

Regards,
Maurice

Please give us an update.

Hi there,

Your last post made me believe the Mollie issues would be addressed last week.
However, since then I got no more updates on this...

Please tell me when the updated version with Mollie fix will arrive.

Hi,

I made a backup and installed the new preview version on this development site.
Of course I am very curious if the Mollie payment option now works as it should after your update.

But I run into another issue.
If I want to book an event on the site, it forces me to log in. This despite the fact that all events are 'public'. In the previous version (4.1) I was able to book an event without having an account.

Please can you take a look at this ASAP.

Thanks.

saguaros Thanks for your confirmation and please let me know when this issue about public events is solved.

I logged in to further investigate the Mollie payment process.
Nothing appears to have changed.

As I explained before, our client has configured Mollie to offer multiple options like VISA, Paypal and iDEAL.

But: once I select the Mollie payment option, I get an option list of Dutch banks to choose from, that is part of iDEAL. As I explained before, this option list should only appear when I click: Mollie > iDEAL.

saguaros Well as you can see this is not the case in our site. So: what can be done to fix this? It's been almost 2 months now since I reported this.

Sorry, I wasn't aware that the plugin was to be updatet also.
This indeed seems to work now.
Thanks!