Off Canvas Menu won't toggle

yerg1

Having an issue with Off Canvas Menu which activates on mobile devices.
The Menu appears ok but refuses to toggle and show the menu.

J3.9.4
Build.r Koan

https://andrewyoung.com.au

pavit

yerg1

Please provide a correct url for your back end page and also a super user account for it, so we can have a look at your settings.

Take a look HERE Point-5 to see how to keep your info Private.

yerg1

No place to put user/pass in that place
I added it on the FTP access No need for that I believe
This system isn't sending me email alerts hence the tardy response

aman204

yerg1 You may kindly check now as have turned off "mobile detect" in settings > mobile detect as the similar workaround had circumvent the relative issue here

Kindly ensure to clear your browser cache if changes dont reflect.

yerg1

:-(
Cleared all cache on 4 browsers ... no change
Installed Chrome ... no change
Tested with Responsinator and Quirk Tools .. didn't work there either.

aman204

yerg1 To troubleshoot, Kindly try and update to latest version of JB Buildr

Would suggest to take backup of your site before performing aforesaid steps, in case rollback required whilst facing any issues e.t.c

Upgrade Method:
You can install new template version directly over this version. Uninstallation is not required.

yerg1

Build.r v5.1.8 is operational
No change :-(
Sadly it appears that this issue is unresolveable and time to trash the site and begin all over again
<shaking head>

Ninja

yerg1
Hi
Kindly check it now, I turned off the js compression from template and updated the Menu plugin to latest version.
You already have JCH plugin for compression on site.
http://prntscr.com/my46sa

Regards