Ja Megastore & mainmenu problem

formae98

Hi,
i'm having a strange problem:
the site is in IT and EN and the (two) main menus worked until some day ago.
Now IT mainmenu works perfectly but EN main Menu shows only 01 link and i can't understand why having no errors (logically the two menus have same number of items)
Any suggestion?

pavit

Hi formae98

Super user account provided doesn't works, could you please double check it?

In this way we can have a look at your settings and answer in the correct way.

formae98

pavit
J is Capital Letter (in userid and password)

aman204

formae98 Kindly ensure to set up associations > Connecting menu links to their translated counterparts as outlined in documentation excerpt along with completing other configuration steps as you seemed to have the specific option disabled in Plugin > System - Language Filter which has been enabled now

formae98

Hi,
1. language filter plugin was disabled for testing purpose
2. Menu association (i think) does not influence main menu visualization (however i followed documentation excerpt link suggestion)
3. NOW no menu is displayed in English

Any other hints?

saguaros

formae98
Kindly check the admin login info again, it seems not working now.

formae98

Just entered.
Remember capital J

saguaros

formae98
A weird issue, could you share the ftp account also?

formae98

done

saguaros

formae98

Thanks for the info, let me check and will get back to you.

formae98

Any News?

saguaros

formae98
Hi,

I can't access backend of your site anymore, could you check again?

formae98

checked, there are no problem with the ftp credentials

formae98

Moreover i've noticed that are disappeared all off-canvas menus (IT and EN)

saguaros

formae98
Hi,

This plugin caused issue: Finteza Analytics

I temporarily disable this plugin and it works fine, you can try the same.

formae98

ok, now it works.
Thanks