JA Payment Plugin SIM and Accepted Hosted Issues

saguaros

Could you share the admin username also? I see only the password now.

And tell me the event that I can replicate the same issue, I will check it for you.

Regards

jstratos

saguaros
UN: I added it to the account info.
All of the events - doesn't matter.

I tried using the SIM payment method, however, nothing was being saved to the admin records section and the only user data they captured was from Authorize.net. So, they were missing all the fields record information in the backend. I prefer to use SIM method for PCI compliance but not in the current condition.

saguaros

jstratos
Hi,

Our dev just made a test and it's recorded in backend: http://www.cahnrconference.uconn.edu/administrator/index.php?option=com_dtregister&task=edit&controller=user&cid[]=1369

Could you clarify the detailed step to replicate the issue?

jstratos

Again, when using the SIM payment method, records are NOT saved in the backend admin section. Only captured in Authorize.net.

When using the Accepted Hosted payment method, as you did, records ARE captured in the backend admin section, however, Authorize.net does NOT capture the customer's name.

We prefer to use the SIM payment method for PCI compliance. Accepted Hosted is NOT PCI compliant.

saguaros

jstratos

Hi,

Last time, our developer tested with SIM method, let me ask him for further checking on this.

jstratos

I checked the test record by your developer and it was via ACCEPTED HOSTED . He needs to test using SIM and not during the daytime because he will cause problems with incoming reservations when he changes to SIM method during testing.

saguaros

jstratos
Hi,

I will inform him the same, he will add your own info back after testing.

Regards

jstratos

Is there an answer on this? The University is screaming at me that this is not PCI compliant which is mandated. Come on people... please fix this so we can use the SIM payment method.

saguaros

jstratos
Hi,

To be frank, we're working hard on the new version so sorry for this lateness. Our developer is working on this, give us more time.

saguaros

Hi,

Kindly check the latest record: Gurpreet Litt, it's from our developer test. It saves fine with SIM payment method.

jstratos

I see that a test conference was created and Gurpreet tested using SIM method and the records were saved. He used TEST MODE for Authorize.net.

I ran another test myself, in LIVE MODE, just now using SIM Method and got an error message after trying to go to the payment process. Please retest and select the "UConn Center for Learning in Retirement: Spring 2019 conference" to see the error message. There is no relay response URL assigned in Authorize.net. Advise what that should be if one is still required.

saguaros

jstratos
Let me check with our dev again and will get back to you.

jstratos

Okay, I am fine with this then. There is no need then to work on SIM method since this is the preferred method according to Auth.net.

Accept Hosted. Accept Hosted, a mobile-optimized, PCI DSS SAQ-A compliant solution for accepting payments. Accept Hosted is a replacement for our legacy hosted payment form, SIM, and offers many advantages, including the freedom to accept payments while reducing PCI scope and development efforts. We encourage you to begin migrating to or using Accept Hosted immediately.

SOURCE:
https://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Introducing-Accept-Hosted-a-Mobile-Optimized-Payment-Form/ba-p/57535

saguaros

jstratos
Hi,

In this case, you can go to Pay options in DT Register component settings and select 'AuthorizeNet Accepted Hosted' method then.

Regards