Pages created by Page Builder can be edited but do not display in the frontend

williamyyuan

Hello Joomlart,
I followed your guide to using the page builder, I can edit it, but the page I created cannot display after I click publish, It is a blank page. Could you please help me to resolve this problem.

pavit

Hi williamyyuan

To check your website and page builder features we will need to access your website back end

Could you please add your website url and a super user account for it?

Take a look HERE Point-5 to see how to keep your info Private

williamyyuan

updated the login info, thanks

williamyyuan

How about now, please

williamyyuan

Is anybody working on the problem? Thanks.

pavit

Hi williamyyuan

Could you please temporarily disable/unpublish your admin tools extension?

williamyyuan

I disabled the admintools before, but the problem still exist.

pavit

williamyyuan

I still can see it active, if for you is not a problem you should remove it only for testing and later reinstall it, many times this extension caused problems

williamyyuan

I remove it now, but the page builder still do not work pavit

pavit

williamyyuan I remove it now, but the page builder still do not work

Noted, you have a lot of extensions installed, please be patient i'm escalating this to or developers, please do not change super user settings they will check on your website and will answer you with a solution to this.

Thanks for understanding.

saguaros

williamyyuan

There seems to be issue with HTTPS protocol, try this tweak:

Go to file: /plugins/system/jabuilder/jabuilder.php
Look for this line:

if ((!empty($_SERVER['HTTPS']) && $_SERVER['HTTPS'] !== 'off') || $_SERVER['SERVER_PORT'] == 443) {

change to:

if ((!empty($_SERVER['HTTPS']) && $_SERVER['HTTPS'] !== 'off') || $_SERVER['SERVER_PORT'] == 443 || $_SERVER['HTTP_X_FORWARDED_PORT'] == 443) {

williamyyuan

I did as you told then comes this error info:

Notice: Undefined index: HTTP_X_FORWARDED_PORT in /data/wwwroot/digdeals/plugins/system/jabuilder/jabuilder.php on line 47
saguaros

saguaros

williamyyuan
Could you share ftp account?

williamyyuan

[edited by moderator]

teitbite

williamyyuan Hi. Please do not post Your credentials on our forum. It's public. Use first post of this thread instead. Upon editing of this first post You will see a black field which can be used to pass credentials in a secured way. Since You've posted FTP access and it was visible for couple of hours I would advice to change it asap and update us with new access after that.