image problem since april

lpokorna

I have problem with this plugin - from begin of april is problem with getting "preview" image for articles. After upgrade to last version of this plugin is situation same 🙁 Where is some change or what's new from april?
Inside of article are other images OK, but not preview image - it missing ( https://graph.facebook.com/486661775099411/picture )

site: https://www.kravmaga-kapap.cz/?start=5

thank you

saguaros

lpokorna
Hi,

You can share the credentials of your site so I can take a look: https://cl.ly/3y3R0p24250G

lpokorna

done

saguaros

lpokorna
Hi,

I can't find the password, could you update again?

lpokorna

saguaros done

saguaros

lpokorna
Still don't see it, I meant the password to access backend of your site

lpokorna

saguaros password for backend is same as for FTP - try it please

saguaros

lpokorna

Yes, I also tried that password but it didn't work, the same with FTP account.

lpokorna

saguaros try it now please - (with new url)

lpokorna

lpokorna any progress?

paulus1031

Have you changed any of your facebook settings?

At the moment all those images are generating an error 400 and when drilling down further

{
"error": {
"message": "Unsupported get request. Object with ID '491225624643026' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api",
"type": "GraphMethodException",
"code": 100,
"error_subcode": 33,
"fbtrace_id": "EBkQaYHtMX8"
}
}

lpokorna

no, we didn't change anything.
Where and what we must change?

manhta

lpokorna
The problem may come from the name of the current Facebook profile, pls don't use the space in the name of profile, like 'joomlart' profile.

Could you remove your profile and create a new one?

Use setting "Save Image" then try to import article again.
Thanks

lpokorna

manhta

I can't fill we with your content 🙁

And why I can not get FB ID: https://graph.facebook.com/joomlart

{
"error": {
"message": "An access token is required to request this resource.",
"type": "OAuthException",
"code": 104,
"fbtrace_id": "E+JpeLhPeS+"
}
}

the same situation is for my web: https://graph.facebook.com/CAKMKzs
{
"error": {
"message": "An access token is required to request this resource.",
"type": "OAuthException",
"code": 104,
"fbtrace_id": "HDbMKdu0tm8"
}
}

manhta

lpokorna
Hi,

Sorry for the confusion, I meant that after changing the profile name, you fill page id with your own page id (not JoomlArt) then try to verify again. Is it successful?

Then try to import again

lpokorna

manhta

there is problem with login

lpokorna

or if was created new app in FB:

manhta

lpokorna

Facebook has made some changes, so ja social feed must change the workflow. We'll update the document soon.

Before that, please follow this quick guide

https://www.joomlart.com/updates/ja-social-feed-plugin-updated-for-facebook-graph-api-3-0-support

If any issues, please share screenshot

thanks

lpokorna

and fi i trying get ID from page: https://graph.facebook.com/CAKMKzs

response is:

{
   "error": {
      "message": "An access token is required to request this resource.",
      "type": "OAuthException",
      "code": 104,
      "fbtrace_id": "BVdYRSu3KBa"
   }
}

lpokorna

perfect! it's OK now - many thanks!

and one last question - why is in article triple same text

manhta

lpokorna

as i check ,one is image caption, one is intro text, one is your full content. 🙂