Running DT 4.1.0
JA Payment Gateway 1.0.9
Joomla 3.7.5
PHP 7.0.33
have eway Rapid and eway direct enable with their credentials

Have tried both options above and each time after entering the credit card details and submitting we get
Warning
Error loading component: com_ja_payment, Component not found.

    w2kd

    Hi,

    Kindly share the credentials of your site so I can take a look.

    Regards

    Sorry for the delay - Have updated the credentials. I also try reinstall both components

    Here a test url to try
    https://campsomerset.com.au/event.html?eventId=639&controller=event&task=individualRegister

    We have found some event registration do work - guessing older ones that existed before the upgrade.

    There are 2 messages
    Warning
    Error loading component: com_ja_payment, Component not found

    Message
    Invalid InvoiceDescription

    I have check the invoice configuration and it was not setup so have configured it and retest with the same results

    This url is one that works
    https://campsomerset.com.au/kellys-test-events.html

      It seems to be all working today. I was going to ask you if you changed anything

        w2kd

        Maybe cache issue then as I just tried to replicate the same with provided link but it worked.

        One last issue is with the item price in the record.

        The amount is using a "," not a dot "." I can't see to change the setting in the payment options as it will not save with the Dot as the separator
        Similarly the dollar should be AUD but remains as USD

          w2kd
          Kindly share the ftp account, I will check for you.

          I'm guessing that it does save it correctly as it's now working but its just showing the wrong info when you go back into the admin payment options.

            w2kd
            We're facing this issue before but it's already fixed so I need to have a closer look at your site and see what's wrong.

            As we are getting a lot of booking at the moment so I have disable your access to the live site but have now create a copy of the site at https://campsomerset.com.au/splat/ which you can access with the same details to do your testing.

              w2kd

              Could you share the ftp account of this test site also?

              w2kd
              Hi,

              Is there any restriction for specific IP addresses? as I tried to login but still no luck, if yes, pls add exception for these IPs:

              113.190.254.239 / 118.70.176.221 / 14.239.192.120

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