mwlandolsi Sorry to be asking about this at this jucture however it is quite imperative before assisting with the same
Can you share your active membership details as GK News Show Pro is a premium product and requires active JoomlArt's subscription to get support or updates.
You can please provide screenshot of similar area alike as posted here for reference
Obviously, You can show your details enabling us to validate and move the specific thread under appropriate forum category and thereon, providing support 🙂