Dear Pavit
I need to speak to somebody about getting a full refund. I am extremely unhappy with the level of service i have received by way of support. I run 2 businesses and cannot afford to wait up to 8 HOURS to get responses about technical queries. It is stopping me working which is not going to happen. I signed up on 28/05/2019 last week with yourselves but 3 days later having only had responses to my queries on average after 4/5 hours of me raising a query with you i signed up with wordpress. Within 5 minutes of raising a query with them i get a response. They have really understood my timescales and been very helpful to the point where i have all of my pages done and most of my products on my site.
With yourselves i hadnt even got to the point of having my home page designed after 3 days!!!
I was receiving responses from yourselves to my emails at 04:00 am when i had sent them the previous day!!
I would like a full refund on my purchase.
Thanks
Gray Burgess