Problem contact form - urgency

edna-bonfim

Hi,

When I fill the contact form, menu Contato, after it shows Error 404. Not find category. I checked the contact file and it was in the category " uncategorised". I tried to create a new category, but not works. What can I do to fix this?
Thank you in advance.

pavit

Hi edna-bonfim

Problem was in your contact , you cannot add an email address as a returning url after submit, you can add a page url ( thank you page) or a home as it is now after i changed it

Regards

edna-bonfim

Lack of attention...thank you. :-)

Another question about contact form: we are not receiving in our email the data sent through the contact form, just of contact form, all other forms works fine. I checked in Global configuration- Server I sent a test of email and it's works fine. What could be the problem?

pavit

Hi edna-bonfim

This is not related in any way to the template, contact form use joomla settings, if emails are not sent then you should verify changing mailer settings and test it.

Or you should ask your hosting provider to have a look at it.

Regards

edna-bonfim

Ok, thank you Pavit :-))