Error in module news pro gk5 in joomla 3

jcata

Hi
I have update Joomla from 3.1.5 to Joomla 3.9.6, and update all extensions like news pro gk5, etc...

We had a news pro gk5 (2.0.0 versión) module in the home page, but no showing articles from K2 , then I edited the module and then when I went to homepage I got:
Class 'VmConfig' not found

Can you help me ?

thanks a lot

jcata

I tried to install virtuamart (I don't need it) , but it didn't work

thanks a lot

saguaros

jcata
Hi,

Could you check the admin account again? the provided info seems not working now.

jcata

Hi saguaros , I updated the admin password, now it's ok

thanks...

saguaros

jcata
Thanks for the info, could you check the ftp account again?

jcata

Hi,
I'm trying the FTP account (doing copy-paste ) and I can connect to FTP server without trouble...

what about connection error that you get ?

thanks a lot

saguaros

jcata
Hi,

I can access it now. I also tried to replicate by installing NSP GK5 module to a local site with GK Creativity template but can't see the same error.

I also access backend of module but there is error there, I see that there are 2 modules are already created, did you update / install anything on your site before seeing this error?

jcata

Hi @saguaros
Before we Have Joomla 3.1.5, then update to Joomla 3.9.6, and update all extensions...

then in home page, the module news pro gk5 (2.0.0 versión) no showing articles from K2 , then I edited the module id backend and then when I went to homepage I got these error...

I hope I explain well ...

thanks a lot

jcata

Now I unpublish the module "ARTICULOS DESTACADOS" to make some other test, if you need to see the error you can publish these module...
thanks a lot

saguaros

jcata

A weird issue, let me investigate further on this and will get back to you.

jcata

ok thanks you

jcata

Hi Saguaros, how it's going ?

thanks a lot

saguaros

jcata

It looks like you customize this NSP GK5 module, could I re-install this module?

Pls take a backup of your site first.

Regards

jcata

yes, you can reinstall it (I reinstalled too, but error is happening)

thanks

saguaros

jcata

I'm working on this, will keep you posted.

saguaros

saguaros
The problem comes from VM, I disabled plugin of VM first to fix the issue in backend settings of NSP GK5 module.

For issue on frontend, previously, you set the mode of module: Basic Settings > Module mode to 'Product Gallery'--which is used to show VM products only, hence it caused error, change to another mode will work fine

jcata

thanks a lot :-)