Error CALL TO UNDEFINED METHOD JLAYOUTFILE::GETDEFAULTINCLUDEPATHS()

suffering

Hello
I am facing the following issue.
I get message CALL TO UNDEFINED METHOD JLAYOUTFILE::GETDEFAULTINCLUDEPATHS() on Contact us and on login forgot password.
I saw that the fix is ti update T3 to latest. I tried to do so. It sais succesfully updated but it didnt. Please see image.

When i refresh page i see this.

Please advise

saguaros

suffering
Hi,

Could you share the ftp account of your site also?

suffering

Fields added.

saguaros

suffering
The ftp account seems not working, could you check again?

suffering

ftp tested and working now.
Please advise

saguaros

suffering
Unfortunately it still doesn't work. If there is any restriction for specific place, you can add exception for my IPs here: 113.190.254.239 / 118.70.176.221

suffering

Ip unblocked please try again

saguaros

suffering
Hi,

Could you take a backup of your site and update latest version for T3 plugin on your site first?

suffering

Hello
As you can see i cannot update T3. This is the reason that i made this topic. You can see what happens in 1st post

saguaros

suffering
Could you backup your site first? I will try to update T3 plugin on your site and see how it goes.

suffering

Hello
I have backup from my provider from yesterday. You can proceed.

saguaros

suffering
I'm working on this, will get back soon.

saguaros

You used quite old version of T3 plugin--which can't be upgraded via JAEM as the update path was changed from 2.6.4 version. I installed the latest version of T3 plugin into your site and it's working now.

Kindly check.