Extension Manager

usertini

I'm using the extension to update both the template and other JA extensions
I find the following problems:
1.- The template (JA_Mendozite) updates by extension manager, but if I ask again to check for updates it shows me again (see 1.1.1), I update and update it, but if I ask again for the check again it appears as if version 1.1.1 is available.
2.- With the module JA Sidenews I get the following message: Response from JoomlArt Updater Service: Sorry, this extension is invalid, unpublished or no longer supported: listlist_j16
Thank you.

pavit

Hi usertini

You can try to clean the cache for the updates and also for the extensions . Goto extensions -> Manage -> Mange -> and click on refresh cache button.

http://prntscr.com/nz0j70

If you are still having problems share a super user account to your backend and we will have a look at it

Take a look HERE Point-5 to see how to keep your info Private

usertini

Hi.
Thank you for your reply.
At the end template has been update, but the message about the template still appears in the Joomla updater.
On the other hand JA sidenews still can not be updated.

pavit

usertini

If you are still having problems share a super user account to your backend and we will have a look at it

Take a look HERE Point-5 to see how to keep your info Private

usertini

Hi.
I still have both problems.
I have often shared the super user account following the instructions on the secure box.

pavit

Hi@usertini#86187

Account provided is not a super user, i noted some issues on your backend, it seems a bad joomla2.5 migrated website so it is not a surprise you are having problems with it.

Anyway could you upgrade user provided to super user?

usertini

Yes, you have it

saguaros

usertini
In this case, could you pls try to use local service to update this module instead?

usertini

Thank´s for the reply Saguaros.
Can you detail what it is to use the local service?, And what module do you mean? (JA Extension manager or JA Sidenews?

saguaros

usertini
Hi,

Our dev is working on the issue of updating via JoomlArt services, kindly wait.