HI saguaros can you give me your IP for FTP autorization ? Thanks
simonebed Here are mine: 113.190.254.239 / 118.70.176.221
HI saguaros Can you use "Profiles" in from Joomla administrator to access FTP. Unfortunately I can't give access ftp. Thanks.
simonebed Hi,
It's hard to debug via Profiles as if there is something wrong, we often can't access site again so it'll be safe to edit files via ftp. You can share ftp account via email: sales@joomlart.com (Remember to include URL of this thread in the email)
HI saguaros Ok, I have sent you an email. Thanks
simonebed I got your email, let me check and will get back to you.
HI, are there news? The Menù works in some pages and doesn't work in others no
Hi.
I fixed the problem
Disable Builder Bootstrap => No
Add this line
JHtml::_('bootstrap.framework');
To file templates/ja_builder/index.php
At line 3
Hi, I updated Ja Builder, but now the submenu doesn't work. Can you help me? Thank you.
simonebed You can share the URL of page + super admin account of this site so I can check for you.
Hi, simonebed Would you please share your FTP account so I can check and help you solve the issue.? Regards,
Hi, simonebed Please check the site again; it is now working as expected. If you encounter any further issues or have any questions, feel free to reach out to us. We are here to help ensure everything runs smoothly. Thank you for your patience. Regards,
I'm looking into this, kindly wait.
HI I'm trying to make some changes with the builder but the editor is as if it were disabled to do anything.