Different issues with contact form and quick contact form

ramazanb

Q1. On the frontpage in quick contact, the text on the "submit"-button is: "Request consulation". I

want to change it to something else but can't find where.

Q2. When I click on the submit button on quick contact after I filled all forms. I don't get any

message or something. It just like refreshing the page and shows me the top of the site.

Q3. The contact forms is not working. Neither in the standard contact form or in quick contact. I have tried for couple of hours now. But I don't recieve any email. I have never had this issue before.

Help guys, please!

pavit

Hi ramazanb

1) I added a language override for the text translation on your website, you can change it if you want going to languages -> Override -> Filter for Svedish and you will see it active edit it and change your text

2) It shows the Thank you message at top at my end correctly

3) I filled the form and correctly received a copy of email coming from your website .

Regards

ramazanb

pavit

Hi, Thanks for the help.

1) Working fine now. Thanks
2) I now recieve email when contacting via quick contact in the frontpage. But I still don't get any Thank you message.
3) The standard contact form is still not working for me. I get the thank you message. But I dont recieve an email. http://www.mirlex.se/index.php/kontakt

pavit

Hi ramazanb

Below the screenshot of the email received from your website

aman204

ramazanb Kindly confirm if you have recieved the test mail sent through Mail Settings option in Global Configuration --> Server

The standard contact form is still not working for me. I get the thank you message. But I dont recieve an email.

As this relates to core joomla functionality, You may try to change to SMTP Server for mail settings as suggested here . Steps to configure the same

ramazanb

pavit
Hi,

Yes. That's the email from the quick contact form. That one works for me too. But I don't get any emails from the standard contact form. Could you please try again with the form on this link?
http://www.mirlex.se/index.php/kontakt

ramazanb

aman204
Hi. Yes I have recieved the test mail. I will try to change to STMP server instead of PHP mail

Update:

I have changed to STMP according to the configuration in the link. I still don't recieve a email. And when I tried to send a test email.
I got this error message: "An error has occurred while fetching the JSON data: HTTP 503 status code. Backend fetch failed"

paulus1031

Last time I saw this error it was due to a problem with acymailing
Do you get the same if you disable this component?

Cheers
Paul

ramazanb

paulus1031
Hi,

I disabled everything that has to do with Acymailing. But it still doesn't work

paulus1031

I'd also check if you have the latest version of that extension

paulus1031

Anything useful in the server logs or the raw access file?

ramazanb

paulus1031
How and where can I see it?

This is my first time using Joomla 3.8. Before I was using Joomla 2.5 and created alot of sites. Never had this issue. I didn't even had to configure the mail settings in the global configuration.

paulus1031

If you open up your hosting cpanel or hosting platform there will be a section for errors

On my host the data is in the raw access rather than errors which is always blank

ramazanb

paulus1031
Unfortunately my host (one.com) don't have a error log

ramazanb

I have installed Coala Web Contact and Flexi Contact. Both are working fine. It seems like the issue is the Joomla standard contact form

aman204

ramazanb I have installed Coala Web Contact and Flexi Contact. Both are working fine. It seems like the issue is the Joomla standard contact form

Also, To check, You may also wish to contact your hosting provider where your mail accounts have been created if they might have put some firewall for security purposes as seen here

You can also post for the same in Joomla forums as this issue relates specifically to core joomla extension