Missing AddThis social share buttons

timtecsa

I have used AddThis on Teline V template sites to add social share buttons but they disappeared. I have tried to copy the setup in the template documentation but nothing appears. What am I missing?

pavit

Hi timtecsa

I can correctly see social share icons on your articles, https://prnt.sc/ornoj3

Did you managed to restore them?

timtecsa

pavit

Hi,
No, I didn't do anything since posting. I still see nothing in Chrome and Firefox browsers. Caches cleaned. Mystery.

Why are these showing different content / button on last line ?

Tim

BTW on Firefox some social buttons have turned up on the Disqus comments box under article, but not on Chrome. Nothing to do with AddThis I guess.

saguaros

timtecsa
Kindly check the embeded code for addThis which you add in 'Custom code' tab in template manager, I see that you duplicated it, try to add it in Before </head > tab only.

Here is sample code on our demo site:

<!-- Go to www.addthis.com/dashboard to customize your tools -->
<!--[if (!IE 8)&(!IE 9)]> -->
<script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-548fde827970ba6d" async="async"></script>
<!-- <![endif]-->

timtecsa

saguaros

I used your code and in Firefox the share buttons appear but there is no Reading Mode button ??

In Chrome I have Reading Mode button but no AddThis share buttons. ??

Mystery :-(

bibliosalut

I think it's the same problem I had and the solution is separate the code they give, there's another one below called inline share buttons that you have to put it in templates/ja_teline_v/html/layouts/joomla/content/sharingtools.php.

I hope it works for you.

timtecsa

bibliosalut

Hi, How should I edit the file below ?

<?php
/**
@package Joomla.Site
@subpackage Layout

@copyright Copyright (C) 2005 - 2014 Open Source Matters, Inc. All rights reserved.
@license GNU General Public License version 2 or later; see LICENSE.txt
/

defined('JPATH_BASE') or die;
?>

The 2nd inline text from AddThis is:

<div class="addthis_inline_share_toolbox_xn2w"></div>

Thanks
PS I did the obvious and edited the Tools in AddThis dashboard and got my choice of buttons. Not sure if the 2nd line of code had any effect.

BTW I checked with Chrome at https://www.joomlart.com/demo/ja-teline-v and I don't see any READING MODE button on article pages. ??? I do with Firefox.
Tim

CORRECTION I don't see READING MODE button on your demo site with either browser. ??

pavit

Hi timtecsa

timtecsa In Chrome I have Reading Mode button but no AddThis share buttons. ??

Below is a screenshot of my Chrome on your website, as you can see both share this and reading mode are working fine

https://prnt.sc/osna6k

https://prnt.sc/osnawv

timtecsa

pavit

Seems to be same version of Chrome. I'm on an oldish, overloaded, Mac Mini and slow internet line :-(

BTW: http://www.coppolacomment.com/2019/08/the-broken-contract.html See sharing icon but it is missing on Chrome ???

bibliosalut

timtecsa Where it says:

<div class="addthis_sharing_toolbox"></div>
Change it to the second addthis code:

<div class="addthis_inline_share_toolbox_xn2w"></div>
Even if I only change the second line and the code he gave me is a little different:
<div class"addthis_inline_share_toolbox"></div>
And for the icons to be seen I had to disable the add-ons in firefox that i was hiding them from me.

saguaros

Hi Tim,

Maybe cache or is there any Add-ons installed on your Chrome?

Both your site and our demo site display fine at my end.

timtecsa

saguaros

Success. I disabled a lot of Chrome addons and now it is as it should be.

Now to try to fnd the guilty party :-)
Tim

That was quick. AdBlockPlus :-)

timtecsa

Maybe related. In Chrome the AddThis dashboard to setup Tools etc doesn't show remotely like it does in FireFox.

Any ideas ?

Tim

Ninja

timtecsa
Hi
For addthis.com site, you should report this to AdddThis team. However i do not have any with the same site.
Might be related to your Chrome only.

josdemul

last month, after migrating to Joomla 4, I have reorganized my website because I can no longer use K2, which I used to organize my website. I havce chosen for Teline V and it is running fine, but in my case no social sharing buttons are visible. For one reason or another, the problem, reported in this post from 2019, still seems to be an issue? What to do. I use both Chrome and MS Edge (both most recent versions). See e.g. https://www.demul.nl/en/texts/articles-in-academic-journals/6592-the-living-sign-reading-noble-from-a-biosemiotic-perspective (but the problem appears with all ca. 1000 items, when I open them in the reading mode.

josdemul

p.s. disabling AdBlock did not solve the problem.

saguaros

Oracle has made the business decision to terminate all AddThis services effective as of May 31, 2023. That's why all social sharing icons are not visible.

You can consider to use other service: https://www.joomlart.com/joomla/extensions/ja-social-share