jimbondox
Hi,

Both admin + FTP account are not working: https://prnt.sc/ow0q2g

Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Could not connect to server

Could you check & update again?

      saguaros

      can you delete the post with the login above? I tried and was able to log in with quick connect in filezilla I did not enter the port though

      try again

      Thanks Jim

        All logins are fixed now if you can please try logging in again

        Jim

        10 days later

        I also have this issue:

        Also the Ion Icon display for search in the top left does not work and might be an ion icon issue that needs addressed in the template.

        Further while you are on this, I asked before and have not seen the post, but the index.php file is sending mail and the 1and1 host blocks my website. I had to turn mail off. The original post is deleted??? let me know please.

        jimbondox

        Hi,

        I updated 2 files:

        templates/outdoor_life/vertex/css_and_js.php (line 60)

        templates/outdoor_life/vertex/admin/css/vertex.css (line 937)

        to fix issue of menu and search icon.

        Regarding to the email issue, kindly check with your host and it should relate to hosting rather than template.

            saguaros

            My host blocked the site because the index.php file starting emailing people crazy. How can it be the host when it originates in Joomla?

            This message contains important information about your 1&1 IONOS contract.

            A few minutes ago, our security systems detected unusual e-mail activity on your webspace.

            Dispatch of the e-mails was initiated by the following files on your webspace:

            ~/SCCMAD/index.php

            Details about the incident:

            Sender: info@sccmad.org
            Date sent: 2019-08-06 00:11:54 UTC
            Number of e-mails: 44
            Number of delivery attempts: 44
            Country of originating IP: 2401:c080❌x❌x❌x (JP), 45.76.x.x (SG), 2001:19f0❌x❌x❌x (CN), 202.182.x.x (JP), 2001:19f0❌x❌x❌x (US), 45.63.x.x (US), 2001:19f0❌x❌x❌x (US)
            Recipient domain: sccmad.org, 163.com, 126.com, qq.com, sohu.com, yeah.net, sina.com

            To stop the sending of e-mails and prevent further misuse of your contract, we have locked the files listed above.

            Our scan will continue even after this e-mail in order to disable any other files with unusual e-mail activity.

            Hate to wait another week to figure this out.

                jimbondox
                Could you check the ftp account again? I will compare to see how it different from the default 'index.php' file of our template.

                  works fine for me try it with port 22 or without it
                  filezilla

                    jimbondox
                    Here is error message when I try to connect via Filezilla ftp client:

                    Status:      	Connecting to home756311994.1and1-data.host...
Response: 	fzSftp started, protocol_version=8
Command:	open "u95113436-Shape5@home756311994.1and1-data.host" 22
Error:        	Connection timed out after 20 seconds of inactivity
Error:        	Could not connect to server

                      I updated the information, please try again with the new information I provided you.

                      Thank you

                      Jim

                      Hi Jim,

                      That index.php file is default file of Joomla, I compared with default file and it looks the same. Could you contact your host for further help to check which caused issue? as this should not relate to template issue.

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