JoomlArt Updater Service error message

iapetus

Hi I am trying to update JA Social ii from v1.05 to v1.10 but am getting the message:
Response from JoomlArt Updater Service: Sorry, this extension is invalid, unpublished or no longer supported: listlist_j16

. The service was working fine earlier in the week - but I have also just upgraded to Joomla 3.9.1 - could this be causing an issue?
Thank you

pavit

Hi iapetus

Looking at the error message it seems you have not correctly configured the updater service, please have a look at the documentation HERE

If you are still having problems with it please share your website url and a super user account to access your administrator page, we will check it.

iapetus

pavit I have reviewed the links and can't find an issue with our configuration, can you please review?

Edited

pavit

Hi iapetus

Your administrator page is password protected please provide also an account for it.

Take a look HERE Point-5 to see how to keep your data private, do not post your website details in public forum

iapetus

pavit Thank you, I have updated with the login details for the password protection page

Ninja

iapetus
Hi
It seems issue in the templatedetails.xml file
i updated it from fresh download package file and changed version to 1.0.5
now you can see the update option http://prntscr.com/p0jnrr
If you have custom work in the template files, kindly take a backup of it. update will override the code with latest files.