The Stora template does not load the products in the cart

alceste

Hello, The Stora template does not load the products in the cart. Also the simbols + and - (next to the buy buton) not runs.
At the moment we have only a test product. You can see the problem in this url. Try to addition the product to the cart.
https://www.acudam.com/es/ferreteria/outlet-ferreteria/l%C3%A1mpara-espiral-detail

We had a similar problem other time and your team solved this like this:
I check deeper on your site and realize that the FontAwesome was not loaded on your site, I enabled it in template settings: http://prntscr.com/oc0un6
See the post:
https://www.joomlart.com/forums/d/23564-the-stora-template-does-not-load-the-products-in-the-shopping-cart

But we not find how solve it this time.

Thanks for your help

Ninja

alceste
Hi
Kindly check it now, I enabled Mootools from template options to allow squeezbox.
Th counter is working fine.

alceste

Hello, Thanks, now it runs. But I have a question. What is the best configuration for this template in Configuration Virtuemart: Styles CSS and Javascrips. Which is better to enable and which is better disable for the Stora template?

Use Fancybox (Recommended)
Use the virtuemart CSS
Load Joomla jQuery Framework
Use Virtuemart Jquery
Use product scripts
Use the ajax script Countries / Regions
Use jQuery chosen for drop-down menus on the front of the web
Use ajax for product content
Use google jquery external library

Thanks!

Ninja

alceste
Hi
These are seems from VM, you can make test, as template use default settings that comes with VM.

alceste

Hello, the same problem appears again: The Stora template does not load the products in the cart. Also the simbols + and - (next to the buy buton) not runs. Also not show the different shipment and payment options in logged in users. (For not logged user yes)

In Mootools from template options For not logged in users we have all enable

In Mootools from template options For logged in users we have all enable except: Use modal.js

NOTE: If the modal.js is enable also for logged in users , the products can be load on the cart. But the problem with shipment and payment options remain. The logged in users can not choice.

Thanks

Ninja

alceste
Hi
The +_ working fine i checked on product page.

Also tested with and without login, the cart is showing too.
http://prntscr.com/p2gdkk
With login : http://prntscr.com/p2gdqg

alceste

Hello, yes this aspect is solved if the modal.js is enable also for logged in users. But the problem with shipment and payment options remain. The logged in users can not choice payment and neither shipment. Which is the correct configuration in Mootols options of the template to solved this problem? Thanks

Ninja

alceste
Hi
I am logged in on site i can add the shipment address
http://prntscr.com/p2l0bs
http://prntscr.com/p2l0p1
I can also change the payment options http://prntscr.com/p2l0zj
Any additional steps to replicate this issue?

alceste

Hello, I see that the problem remains. I add joint a screen shot.

Maybe you can try this: Enter as a normal user (Not as a Super User), try to buy, add the product to the cart. If you can see the different pay and Shipment options, please finish the order with bank transfer (you not must pay :-)) ) Then, try to make a new order and verify if the different pay and Shipment options are showed.

Thanks a lot!

Ninja

alceste
Hi
No issue found in payment options http://prntscr.com/p3kp1x
http://prntscr.com/p3kp37
I added a test1 user and placed order
http://prntscr.com/p3ko9p
http://prntscr.com/p3kopy
http://prntscr.com/p3korr
I hv not found any error
http://prntscr.com/p3kov4

alceste

Hello, in your screen shots I can't see if the test about delivery and payment options are made with a user log in. The problem appears only with user log in. Before log in, the options are showed, but when the user is log in, the options disappears and show only one payment way and one shipment. Please, try with the user log in. Thanks!

Ninja

alceste
Hi
As i tested and share screenshot its working fine, with new user i posted screenshot of order as well.
As you not agree on this, i am forwarding this topic to another team member for further assistance and re checking this issue.

Regards

alceste

Hello, I agree in part. A log in user can do an order without problem. But when this user try again to do a new order, then, the cart not show payment options / delivery options. I don't know if can be a language problem. I have the test in Spanish language. You can see the screen shot that I add joint in the first post. Thanks.

saguaros

alceste
I tried with a new user login > add to cart > add one more time but the shipping or payment method are showing fine: https://prnt.sc/p5013g

alceste

Hello,
Then I will try again with the new user log in and I will inform you. Thanks

teitbite

alceste Hi. Any news regarding this issue? Have You been able to check?

alceste

Hello. I'm sorry. I will check it today and I will inform you soon. Thanks!

alceste

Hello, I think now runs. MAybe was a server cache problem. Thanks