xarlien Hi
As mentioned our system is set up to automatically send notification emails to users when the renewal date is close. We will look further into this to find the reason why you were not able to receive your email.
Meanwhile Ive just sent you an email with renewal coupon code since you missed the expiry date. Pls check your inbox now and you should find it.
In case you need urgent sales support, don`t be hesitated to use our livechat for assistance.