I always, until now, when doing a vanilla install, upgrade/update everything before I begin..
Forgot this time
Build.R Koan and need to update.
Dumb question
What do I need to back up /not alter when updating?

    Already have the download.
    NEVER use Akeeba for any purposes.
    I backup daily to the server and don't need another app to maintain.

    So what are the critical files that don't need to be overwritten?
    That is the critical question

      yerg1 So what are the critical files that don't need to be overwritten?

      All your customized files.

        great pavit
        <sarc> absolutely truthful and absolutely useless at the same time if I knew what files I would never have asked the dumb question in the first place.</sarc>
        Just so we are both clear ... what files get up dated whenthe default is customised via the Admin template panel?

          Hi yerg1

          If you can give us your website url and a super user account to access it we can be more exhaustive answering to your question looking directly at it and checking what was customized exactly to see which file should not be overwritten.

          Take a look HERE Point 5, to see how to keep your details visible only to admins and not public.

          Regards

          16 days later

          Thanks
          Web host was the issue
          Refused to support and have shifted our accounts as a result

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