Error when updating from php 7.1 to 7.2

dgrossu

Upgrading PHP version give me error
Hello, I run Joomla! 3.9.8 on this site (https://www.bitspec.com) hosted by siteground
The template used Is Uber 2.1.9
The site implements Joomla LMS learning management.
I tried to update from server side the PHP version, and I have this error
0
Call to undefined function dl() - see attachment

Setting Value

PHP Built On Linux m49.siteground.biz 3.12.18-clouder0 #20 SMP Mon Feb 26 12:15:53 EET 2018 x86_64
Database Type mysql
Database Version 5.6.40-84.0-log
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.1.30
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.9.8 Stable [ Amani ] 11-June-2019 20:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

teitbite

dgrossu Hi. On which page this error can be seen? Have You tried to switch to another template to make sure it's coming from UBER template?

dgrossu

teitbite

When I swich from php 7.1 to 7.2 from cpanel php version manager I have this page instead of index page. I don't know if is from Uber, but this template is loading first. I haven`t access to error.log files from server to see where is the bug, I've presumed that you can dig arround this error. Thank you!
What steps do I need to take to correct this error?

saguaros

dgrossu
Hi,

I just visited your site and it's working fine, did you get it solved?

If not, try to switch PHP new version and grant super admin permission for the provided account so we can help.

Regards

dgrossu

It is working now because I have to use PHP 7.1. When I switch to 7.2 I have that error. I don't know where to start checking, the most of the components are updated...

saguaros

dgrossu

I've made you super admin.
Plese tell me when you can access the site, because when I swich to php 7.2 the frontend isn't working anymore, just backend. dgrossu

saguaros

dgrossu
You can switch to PHP 7.2 so I will try to check what's wrong here.

dgrossu

I will switch now
It is php 7.2.22
saguaros

saguaros

dgrossu

Kindly contact with the provider of JoomlaLMS to make sure that it's ready for PHP new version because whey I tried to disable this extension, everything works fine.

dgrossu

Ok, thank you
I will switch to php 7.1 now
saguaros

dgrossu

It seems to be the wrong version of ioncube loader, needed by Joomla LMS. I will try do do an upgrade of it.
Thank you, you may close the ticket.