Testing out the GDPR add-ons and seeing an issue with AcyMailing.
I updated the email list subscription of a test user, but the updated list is not reflecting in the JA-GDPR Dashboard.
Joomla 3.88 AcyMailing 5.10.1
AlexRag Hi,
I tried but could not replicate the same issue by my side.
Kindly share the credentials of your site and tell me the user (login info also) + the list subscription which doesn't reflect on GDPR page on frontend.
I will check what's wrong here.
Regards
saguaros
Thanks! I have updated the info you requested which has links to the GDPR page for users as well as AcyMailing Preferences page. You will notice the user has only enable one email list to be subsribed to, but the JA GDPR dashboard still shows all the other ones that are available.
Thanks in advance!
AlexRag
Hi,
The admin login info seems not work, kindly check & update again.
Thanks!
I just tried it it seems to be working for me.
Is it possible you are being blocked by AdminTools? If so, I may beed to whitelist your IP address.
I can log into backend of your site now (it's weird) but no luck with the user. So I tried to login from frontend with the joomlart account you provided also. I tried to subscribe 2 courses and it reflects on the 'Your Data' page. Check attached screenshots
I just logged in to using the user I shared with you and when I update email list preferences (Using the blue manage subscription link) it seems to only reflect lists I subscribe to but not any unsubscribed.
Also, I have fixed the other user account access. It should work now. (I had the incorrect pwd)
AlexRag Let me check and will get back to you.
Just following up from a month ago. Any progress on this issue?
Following up yet, again. It's been 6 weeks since first posting this originally
The issue I am encountering has not been resolved - I cannot use this extension on a live site until then.
I reported to the team for further checking, pls stay tuned.
Please take a full backup of your site and use this updated package.
