Hello,

The module does not animate even when the option is enabled. I think it's a pb of JQuery but I can not find which one. I installed jQuery Easy without success.
I use SP Page Builder.
Do you have any leads on this?
Thanks a lot for your help.
Fred

Hi,

Please edit your thread's fields and add your website back-end and FTP access, then we'll be able to check the issue and help..

Cheers
Joshua

    Joshua-M I'm not naturally anxious but is it safe to provide access to the admin console and ftp online? Is it possible to provide you with this information in private message ?
    Thanks a lot
    Fred

      Hi,

      There are no private messages in the new forum. These fields are visible only for forum moderators.

      Cheers
      Joshua

      Ha ok. Thanks for your answer.

      I disabled the plugin "System - jQuery Easy" because it impeded the smooth operation of the module TabsGK5 "
      Tour of the Aubrac mountains - full course - 8 days." (When activated, the tabs of the module do not work ...)
      The page with the TabsGK5 : https://www.occitanie-rando.fr/nos-activites/randonnee-itinerante/tour-des-monts-d-aubrac-parcours-integral-8-jours.html

      The SPPage Builder page that contains the "News Show pro GK5" module is "Test Association Home Page". This page is not in production yet. For this module, it's the animation that does not work.
      The page : https://www.occitanie-rando.fr/component/sppagebuilder/59-page-accueil-association-test.html

      I created a user id: /

      tell me if you need more info

      Thank you again for your help.

      Hi,

      Thanks for the access. First of all please disable JCH Optimize and all other optmization and cache plugins/extensions.
      Clear your Joomla and browser's cache and check again.

      I can see some errors in js console caused by missing jquery library, without this library news show pro won't work properly (in NSP settings -> External files you can also try to change JS framework to MooTools).

      Cheers
      Joshua

        Joshua-M Thank you for your help and advice. Everything is working now.
        I did not know that JCH Optimize could do some problem.
        How to fix the problem of missing jquery library? should I install an update?
        Thanks à lot again.
        Fred

          Hi,

          If your template doesn't load jquery library, you can use jQuery Easy plugin or as I remember News Show Pro can also load jQuery (please check NSP module settings -> External files tab).

          Cheers
          Joshua

          When i use JQUERY plugin the News Show pro GK5 animation don't work.
          If i disabled the plug in, all is ok.

          i will stay like this. It work like this it's good.
          Thanks a lot,
          Bye
          Fred

          Hi,
          jQuery must be loaded if it works.
          So I'm closing your thread.

          Cheers
          Joshua

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