Paypal Standard not closing transaction unless clicking on "Return to Merchant"

smg944

Hi, I have a site running
PHP 7.3.13
Joomla 3.9.14
DTReg 4.2.6

transactions are working fine up to payment. If members choose Paypal, The user is directed to Paypal were he can pay without problems but Paypal is not returning to my site. Instead the user has to click on "Return to merchant" in order to be sent back on my site. At that time, the transaction is closed and he receives his confirmation. If the user does not click on "Return to merchant" then I receive the Paypal payment but there is no record on DtRegister.

I also have IPN errors on Paypal. I'm using Paypal Standard as Plugin.

I tried many URL in the Paypal IPN without success.

Any ideas???

Thanks

saguaros

Hi smg944

Kindly share the admin + FTP account of your site and tell me the event that I can replicate this issue so I can check.

Regards

smg944

Hi Saguaros,
I have updated the infos for the site.
You can go on the registration link (It's a $.10 transaction that I use in my Paypal sandbox that I will refund if you don't have a sandbox)
http://minigestion.com/index.php/registration?task=register.register&eventId=171
Tks

smg944

Hi,
did you get the site informations???

smg944

OK, what's happening with this issue. No reply in 10 days, are you guys on vacation or have you close the shop??? Please let me know...

saguaros

Hi smg944

Somehow I missed your thread, I'm sorry for that. Let me check and will get back to you soon.

smg944

Thank you

smg944

Bump for no reply in 21 days....

saguaros

Hi smg944

I checked your site but there seems to be issue here when registrants don't click the return to merchant button. The team is working on it, kindly wait.

smg944

Thanks for keeping me posted

saguaros

smg944

In your paypal account, did you try to enable IPN?

It will help on this case when registrant doesn't click Return to Merchant button after checkout.

smg944

Yes, IPN was on and even if they don't press "Return to merchant" I receive an IPN that is the only feedback I get for the transaction.
If possible, I would suggest recording the order before the payment is done (When the user press Paypal button). At least I would have all the info and I could confirm that the payment is received...

saguaros

smg944

Could you try to take a backup of your site and install latest version for DT Register component + JA Payment Gateway plugin?

It looks like you're using old versions now.

Regards

smg944

I did upgrade DTregister and JAPayament and I have a "1054 Unknown column 'bundle_id' in 'field list'" when clicking on any events...
I tried upgrading all components without success.

saguaros

smg944

How did you upgrade?

Could I install latest version into your site?

smg944

I used the Jommlart extension manager.
Yes, you can install it, it's a test site...

saguaros

smg944

I re-installed DT Register component and JA Payment Gateway plugin for you and made a test registration for the event: Test 2020-Fee , I don't click the 'Return to Merchant' button but the record is created properly in DT Register now.

Kindly check again.

smg944

Hi Saguaros,
thanks for the update and yes it works. Now can you tell me how you did it? Did you uninstall DTRegister and JA Payment and then reinstal them? I have to be sure before trying on my main site.
Tks in advance.

saguaros

smg944

I simply installed the latest version of DT Register component and JA Payment Gateway plugin.