Site Code Error with Ad Display

kiwilefty2015

Dear Support
I have a small issue with using Adagency Pro
I have completed insertion of new ads and pointed to zone as required.
When I send the ad live I get odd code in the top of my website.
Please find attached image.

Your views appreciated.
Regards
kiwilefty

Ninja

kiwilefty2015
Hi
Can you Edit fields in first post and submit a temp super user login details for staff.
Also share the zone id and Ad id that giving this error.

kiwilefty2015

Hello Pankaj
Zone ID = 221
Ad ID = 8
Thank you for the support
Could you please also add detail on how to remove "advertise here" from the website view as all of our ads will be internal.

Regards

Ninja

kiwilefty2015
Hi
Kindly check there is restriction on server as this file is not loading /modules/mod_ijoomla_adagency_zone/tmpl/font-awesome.min.css

When u Edit zone you can hide the option : http://prntscr.com/ralegc

kiwilefty2015

Hello Pankaj
Sorry for my lack of understanding what restriction should I be looking for or asking host to look for?

Regards

Ninja

kiwilefty2015
Please check this file must be present on your site, as zone module used this file to style the ads. If its not present kindly install agency package and zone module again.

kiwilefty2015

Hi pankaj
I have tried reloading Adagency Pro
Sorry not sure about what you meant by "and zone module"
I did delete the zone I created in the Adagency Dashboard and created again however same issue at top and checked with Filezilla no install of below file evident.
/modules/mod_ijoomla_adagency_zone/tmpl/font-awesome.min.css

If you are able to help further that would be appreciated.

Regards
Brian

Ninja

kiwilefty2015
Hi
Our dev is checking the error code issue on your site, kindly wait, we will give an update soon.
Please do not change the ad code or remove the ad that giving the error.

kiwilefty2015

Hi Pankaj,
Are you able to report on your developers progress please I am looking to do some more with the ads however not sure if it is OK to proceed or not?

Regards
Brian

Ninja

kiwilefty2015
Hi
Our dev applied below changes on your site
file modules\mod_ijoomla_adagency_zone\helper.php

line 1625 find this string

str_replace('"', '\"', $banner_row->ad_code)

replace all with

trim(json_encode($banner_row->ad_code), '"')

Kindly check the ads now.

kiwilefty2015

Hi Pankaj
Yes all is working fine now please give him my thanks.
Are we able to understand the cause "was it related to my other extensions"

Regards

Ninja

kiwilefty2015
Hi
No it will not cause any issue, kindly take backup of this file on your PC to avoid overrides in future.

Regards